Associate - West Advisor Group

Thrivent Financial; Sacramento (CA); On-site; USD 55,000 - 90,000; Full time

Job summary

Thrivent Financial seeks an Associate to provide licensed financial and non-financial support to the sponsoring financial advisor. You will assist with securities and investment products, life, health, and annuity services, and collaborate to meet member needs.

Responsibilities include preparing plans, tracking fund selections, handling member communications, and supporting marketing activities. Licensing and compliance requirements apply, with state registrations and ongoing training as needed.

Qualifications

• Demonstrated customer service orientation and experience preferred.
• Ability to handle multiple tasks and manage interruptions with high quality work.
• Strong communication and interpersonal skills for member/customer interactions.
• Collaborative ability to work with financial representatives and external partners.

Responsibilities

• Assist financial representatives with product and service recommendations based on member needs.
• Prepare and follow up for member meetings, including documents and applications.
• Explain insurance coverage and investment products; assist with licensing and registrations as required.
• Support marketing services and seminars, including prospecting and community engagement.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Planning & organizing

Analytical thinking

Teamwork

Job description

Organization/Business Overview:The sponsoring financial advisor is an independent financial services practice of Thrivent Financial for Lutherans. We take a broad-based approach to helping our members/customers achieve multiple financial goals. The sponsoring financial advisor helps our members analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy.Thrivent is a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the member activities we support, and the resources we provide to the Lutheran community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial for Lutherans.Position summary:This position provides licensed financial and non-financial support to The sponsoring financial advisor and will serve as a resource to Thrivent Financial for Lutherans Financial Advisors. Individuals in this position will be focused on securities and investment advisory products and services as well as fixed and variable life, health, and annuities products and together with the financial Advisors (products offered and advice given depends on level of licensure), serve the financial and non-financial needs of Thrivent members, customers, and their families. Responsibilities may include working with a financial representative to develop and implement business and marketing plans to acquire, cultivate, and retain members, prospecting and marketing, case and proposal preparation, referral generation, and building a sense of “community” with and among members and prospects. The Associate reports to and is employed/contracted by the financial representative. Thrivent Investment Management Inc. is the sponsor for FINRA registration and Thrivent Financial for Lutherans is the sponsor for insurance licensure.Position Roles/Responsibilities/AccountabilitiesHandle sensitive communications with members/customers, which may include highly confidential information and effectively respond through verbal and written communications to ensure a high level of customer satisfactionFacilitate and/or co-present product specific seminars and/or workshops as necessaryIdentify criteria for fund selection and track against indexes, specifically for WRAP accountsParticipate in business planning for the Practice as neededCounsel and advise prospective and current members/customers on suitable financial products and investment advisory servicesOpen and complete product applicationsConducting substantive research or information gathering that will be used with making suitable securities product recommendations or providing appropriate investment advice (e.g. conducting due diligence, etc.)Obtain member/customer financial and/or suitability informationAccepting and/or entering securities trade orders from customers, including unsolicited trade ordersExplain, discuss or interpret insurance coverage; analyze exposures or policies; provide recommendationsIssue certificates of insurance, endorsements, binders, commitments, or insurance contractsAssist financial representatives in the preparation and follow up for the member/customer meetingsCollaborate with financial representatives to assist client with product changesParticipate and drive marketing services including direct-mail, fraternal activities, seminars, meetingsAdditional responsibilities may be assigned in accordance with licensure and business needsPosition QualificationsAssociates can be fully licensed, securities licensed, or insurance licensed. Depending on role, the associate must be:Securities registered (series 7 & 66 or 6 & 63) or be willing to do so within 120 days of hire/contract.Appropriately insurance licensed/appointed for sale of all life/health and variable productsMust be securities registered/insurance licensed/appointed in all states in which the candidate will be doing support work for the sponsoring financial advisor. Must be willing to complete appropriate state training in order to sell Long Term Care if this is determined to be a part of the position or support needs on the sponsoring financial representative.Demonstrated customer service orientation/experience, 2+ years preferredAbility to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptionsAbility to maintain integrity of sensitive/confidential informationBasic understanding of the sponsoring financial advisor our products and services, and Thrivent FinancialPrevious administrative/secretarial experience desiredCompetenciesPlanning/OrganizingAnalytical thinkerCustomer FocusCommunicationInterpersonal SkillsTeamwork and CollaborationAdaptability/FlexibilityExternal/Internal DependenciesMust be able to work with all roles of the sponsoring financial advisorMust be able to represent the organization in work with external clientsMust be able to cultivate and maintain relationships with outside organizationsAs part of the sponsoring financial advisor recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.Pay TransparencyThrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [e-mail] or call 800-847-4836 and request Human Resources.#Remote