Associate Website Merchandiser - Williams Sonoma Canada and Australia

Williams-Sonoma, Inc.; San Francisco (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Generous discount on all WSI brands

401(k) plan and investment opportunities

Health benefits including dental and vision insurance

Paid vacations and holidays

Wellness program

Job summary

Williams-Sonoma, Inc. in San Francisco is seeking a dedicated professional to manage their online merchandising and marketing programs. This role involves site optimization, digital marketing execution, and product management to enhance customer experience.

The successful candidate will have a Bachelor’s degree and 2-4 years in retail e-commerce, alongside strong analytical and communication skills. Benefits include health insurance, paid time off, and a wellness program.

Qualifications

• 2-4 years of experience in retail e-commerce is required.
• Must demonstrate strong business ownership skills.
• Ability to pivot with changes in direction to support business needs.

Responsibilities

• Manage online merchandising and marketing programs.
• Drive site optimization activities and manage site execution.
• Oversee digital marketing execution leveraging emails and social media.

Skills

Retail e-commerce experience

Internet-based consumer behavior understanding

Analytical skills

Strong communication skills

Intermediate Excel skills

Education

Bachelor’s degree

Job description

About the Role

This position is responsible for developing, managing, and optimizing the online merchandising and marketing programs for our brand's website in a fast-paced environment. They will identify and implement marketing strategies across various channels, and manage product ranking, site presentation, navigational hierarchies, and seasonal product launches.

Responsibilities

• Drive site optimization activities in collaboration with Manager and offshore operations team
• Provide assortment insights/recommendations and manage site execution for launch strategy
• Work with merchant team on pricing related activities and ensure price accuracy on-site including Promotions, Markdowns, MSRP
• Maintain daily promotional assortment strategy to adhere to all promotional requirements, qualifiers, and exceptions
• Own daily communication and task execution requests for site updates
• Partner with offshore operations team to ensure accurate DTC merchandising is maintained daily against inventory availability, product categorization and market relevance to provide the best customer experience and inventory readiness
• Report on weekly insights and recap on top product demand highlighting DTC assortment opportunities for the merchant team
• Oversee digital marketing execution leveraging emails and social media (strategic content selection to launch)

Criteria

• Bachelor’s degree plus 2-4 years in retail e-commerce
• Strong understanding of internet-based consumer behavior, direct marketing principles and eCommerce practices
• Proven track record of developing and implementing online initiatives
• Highly agile and organized – able to pivot with changes in direction to support business needs
• Demonstrate strong business ownership, works well independently and self-motivated
• Strong analytical skills: ability to think objectively, use data to make decisions and solve problems
• Proven ability to make timely decisions, anticipate problems and provide creative solutions
• Able to build constructive and effective relationships with a broad group of business partners
• Strong communication skills
• Intermediate Excel skills (working knowledge with pivot tables and v-lookups)
• This role requires being onsite in the (provide office location) office Monday through Thursday and Friday as optional in the office

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $75,000-$80,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.