Associate VP, Global Business Services Transition

Humana; United States; Remote; USD 184,000 - 255,000; Full time

Job summary

Join a leading company as the Associate VP of Global Business Services Transition, where you'll lead significant transformations and manage complex transitions in a Fortune 50 environment. This role emphasizes operational excellence and strategic alignment with C-suite stakeholders, ensuring seamless integration and maximizing value realization. Ideal candidates will have extensive leadership experience in enterprise transformation and a proven track record of managing large-scale projects. This is a unique opportunity to shape the future of business operations in a dynamic healthcare setting.

Benefits

Medical, Dental and Vision Benefits

401(k) Retirement Savings Plan

Paid Time Off

Short-term and Long-term Disability

Life Insurance

Qualifications

• 10+ years of leadership experience in enterprise transformation.
• Proven track record of leading multi-billion-dollar transformation programs.
• Experience managing cross-functional global teams.

Responsibilities

• Own and execute the GBS transition strategy.
• Lead and oversee multiple concurrent transitions.
• Manage cross-functional teams and external partners.

Skills

Leadership

Communication

Negotiation

Relationship Building

Business Process Optimization

Education

MBA or Master’s degree in Business

Job description

Associate VP, Global Business Services Transition

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This range is provided by Humana. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$184,800.00/yr - $254,100.00/yr

Become a part of our caring community and help us put health first

Humana is executing a 3-5 year, $8+ billion global transformation to a Global Business Services (GBS) model. We are seeking an Executive Transition Leader to drive seamless transitions of business functions into GBS, ensuring operational excellence, cost efficiencies, and business continuity. As a key leader in this transformation, the Executive Transition Leader will develop and execute transition strategies, engage with C-suite stakeholders, and oversee the structured integration of business operations into the GBS framework. This role is responsible for managing complex, large-scale transitions while minimizing disruption and maximizing value realization.

Key Responsibilities

• Own and execute the GBS transition strategy, ensuring alignment with enterprise-wide transformation objectives.
• Lead and oversee multiple concurrent transitions, managing a multi-billion-dollar budget and global resources.
• Develop and implement a structured transition framework, ensuring disciplined execution, compliance, and risk management.
• Establish and manage a governance model for tracking KPIs, financial performance, and transition milestones.
• Ensure all M&A integrations, outsourcing transitions, and technology implementations align with the broader transformation agenda and are woven into the GBS transition strategy.

Enterprise-Wide Transition Execution

• Architect and drive transition methodologies, leading the full transition lifecycle from planning to post-implementation stabilization.
• Manage cross-functional teams, third-party vendors, and external partners to ensure smooth and efficient transitions.
• Oversee knowledge transfer, work-shadowing, and operational handoffs between business units and GBS.
• Collaborate with finance, IT, HR, and business unit leaders to ensure seamless operational and cultural integration.
• Drive process standardization, automation, and continuous improvement across transitioning functions.

Stakeholder & Change Management

• Serve as the primary executive liaison for all transition activities, working closely with C-suite executives, board members, and senior leaders across all LOBs.
• Lead enterprise-wide change management efforts, including communication strategies, training programs, and stakeholder engagement initiatives to ensure seamless transition.
• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment and adoption.
• Navigate complex organizational dynamics, proactively identifying and resolving challenges that may impact transition success.

Operational Excellence & Performance Optimization

• Monitor and track transition KPIs and success metrics, ensuring alignment with financial goals and operational efficiencies.
• Oversee quality assurance and risk mitigation, ensuring that transitions meet business and compliance standards.
• Drive a culture of continuous improvement and operational resilience, leveraging best-in-class transition methodologies.
• Align digital transformation initiatives, such as AI-driven process optimization and automation, with transition objectives.

This is a rare opportunity to architect and lead one of the largest transformation programs in the industry. As the Executive Transition Leader, you will play a pivotal role in reshaping a Fortune 50 company’s GBS strategy, delivering unparalleled business impact and operational excellence. If you are a visionary executive with a proven track record of leading high-stakes, complex transitions, we invite you to be part of this historic transformation.

Key Qualifications

Use your skills to make an impact

• 10+ years of leadership experience in enterprise transformation, GBS, or large-scale transition management within a Fortune 100 or multinational environment.
• Proven track record of leading multi-billion-dollar transformation programs, delivering cost efficiencies and operational scalability.
• Deep expertise in GBS operating models, shared services, outsourcing strategies, and enterprise technology enablement.
• Experience managing cross-functional global teams, external consulting firms, and strategic vendor partnerships.

Leadership & Influence

• Strong ability to engage, influence, and drive alignment at the C-suite and board level.
• Executive presence with exceptional communication, negotiation, and relationship-building skills.
• Ability to navigate complex business environments, proactively resolving challenges and accelerating transition success.

Strategic & Technical Acumen

• Deep understanding of business process optimization, financial modeling, and performance management for large-scale transitions.
• Experience with enterprise technology platforms (ERP, automation, AI-driven solutions) and their impact on business transformation.
• Strong financial acumen to track cost savings, efficiency gains, and long-term value realization.

Preferred Credentials

• MBA or Master’s degree in Business, Finance, or related field.
• Certifications: PMP, ITIL, Lean Six Sigma, or equivalent.
• Experience in Fortune 50 transformations, M&A integrations, or large-scale operational shifts.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours: 40

Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$184,800 - $254,100 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 05-17-2025

About Us: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.