Associate Territory Manager

Straumann Group; San Francisco (CA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental and vision insurance

Generous PTO

Job summary

Straumann Group in San Francisco (CA) is seeking an Associate Territory Manager to support commercial and clinical sales within an assigned geography. The role partners with Territory Managers, provides field coverage, and helps execute strategies across implant, regenerative and restorative lines.

You will assist with referrals, account development, and new customer acquisition, travel as needed, and use SAP CRM to log activities.

Qualifications

• 1+ year of sales, customer service, account management, or related customer-facing experience.
• Valid driver’s license, safe driving record, and maintained auto insurance coverage.

Responsibilities

• Partner with Territory Managers to support sales and customer satisfaction across assigned territories by providing field coverage and execution support for implant, regenerative and restorative product lines.
• Support the management and development of existing customer accounts through regular follow-up and identifying opportunities.
• Assist Territory Managers with referral network development and account management by identifying referral opportunities and following through on customer needs.
• Support new customer acquisition and existing-customer growth by researching prospects and preparing for customer meetings.
• Create an exceptional customer experience by acting as a responsive business partner and connecting customers with Straumann resources and solutions.

Skills

Sales experience

Customer service

Account management

Communication

Education

Bachelor’s Degree

Tools

SAP CRM

Job description

Straumann Group

Position Title

Associate Territory Manager

Location/s

San Francisco (CA), United States

Job Category

Sales

Company

STUS - Straumann US

Description

POSITION SUMMARY

The Associate Territory Manager is a developmental role, supporting commercial and clinical sales activities within an assigned geography. The primary responsibility of an Associate Territory Manager is to partner and support Territory Managers in driving sales and delivering an exceptional customer experience across assigned territories and regions. This role provides hands-on support for customer visits, school and education activities, account management, referral development, and territory execution.

JOB RESPONSIBILITIES

• Partner with Territory Managers to support sales and customer satisfaction across assigned territories by providing consistent field coverage, account follow-up, and execution support for Implant, Regenerative and Restorative product lines.
• Support the management and development of existing customer accounts. Conduct regular follow-up, identify customer needs, coordinate resources, and help advance account opportunities.
• Assist Territory Managers with referral network development and account management by identifying referral opportunities, supporting relationships with non-active GP accounts, and following through on customer needs.
• Support new customer acquisition (NCA) and existing-customer growth by researching prospects, preparing for customer meetings, participating in customer visits, and completing timely follow-up on opportunities.
• Create an exceptional customer experience by acting as a responsive business partner, understanding customer goals, and connecting customers with appropriate Straumann resources and solutions.
• Collaborate with Product Marketing and Market Communications to support marketing launch plans, education initiatives, and new product sales objectives.
• Attend and represent Straumann at customer events as required, including regional events, study clubs, education programs, and national trade shows. Assist with planning, participation, Straumann presentations, and relationship development with existing and new participants.
• Keep abreast of key clinical studies and scientific papers supporting Straumann’s product benefits and apply relevant information in customer interactions.
• Regularly use sales tools, such as SAP CRM, to plan and measure activities across assigned support territories, maintain accurate account information, and log quality activities with every Straumann customer and prospect.
• Frequent travel (including overnight travel) will vary depending upon the specific territories, school activities, and customer needs.

Other duties as assigned

MINIMUM QUALIFICATIONS

• 1+ year of sales, customer service, account management, or related customer-facing experience.
• Valid driver's license, safe driving record, and maintained auto insurance coverage.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in any discipline.
• Effective communication skills with the ability to present, build relationships, and influence others.
• Strong oral and written communication skills, including presentation skills.
• Ability to work collaboratively with others, while also working independently.
• Strong organization and prioritization skills, with the ability to manage multiple territories, schools, accounts, and competing priorities.
• Demonstrated learning agility and willingness to receive coaching and develop knowledge of implant dentistry and Straumann products.
• Maintains integrity, high ethics, and professional codes of conduct at all times.
• General computer proficiency, including the ability to operate Microsoft Word, Excel, PowerPoint, and CRM systems.

SALARY

Annual base salary range: $60,000-70,000 + $20,000 commission

The final base pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position. *

Vehicle reimbursement plus mileage is also provided.

BENEFITS

• Very Competitive total compensation plans (some positions include discretionary performance bonuses or Performance Share Units).
• A 401(K) plan to help you plan for your future with an employer match
• Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium.
• Generous PTO allowance - plenty of time to recharge those batteries!

*Candidates who reside in the following areas are eligible for geographic differencial payout: Alameda, Colma, Daly City, Emeryville, Oakland, San Francisco, Bernal Heights, Golden Gate Heights, Mission, Nob Hill, Pacific Heights, Potrero Hill, Richmond Disctict, Russian Hill, Sunset, Telegraph Hill, Sausalito, South San Francisco, Tiburon

NOTICE FOR CALIFORNIA APPLICANTS

Straumann may use artificial intelligence (“AI”), automated decision systems, or technology-assisted tools as part of the recruitment and hiring process. These tools may assist in evaluating application materials, screening qualifications, scheduling interviews, assessing skills, or supporting hiring decisions. Any rankings or recommendations generated by these tools are intended to assist the hiring process and are one factor among multiple considerations used in evaluating applicants. Employment decisions are made by company personnel and not by AI or automated systems alone. Human decision‑makers review relevant information and exercise independent judgment throughout the hiring process.

Information considered by these tools may include information you submit during the application process, such as your resume, application responses, interview materials, skills assessments, and other job‑related information.

AI‑assisted tools are used to support the hiring process and are not intended to make decisions in a discriminatory manner or in violation of applicable law. Hiring decisions are reviewed in accordance with applicable employment laws and company policies.

Questions regarding this notice may be directed to [e-mail]

SCAM WARNING

Unfortunately, we are currently seeing an increase in fraudulent job adverts and offers made third parties that pretend to represent our company offering unauthorized employment opportunities. Please be cautious and try to validate if the person communicating with you is a real Straumann Group company representative.

Tips for identifying a fraudulent message

Our Company will never ask for money as part of our recruitment process and will never make a job offer without a formal interview. We may contact you via text to schedule an interview; however, that text will always be accompanied by a corresponding email from one of our company's domains:

• [e-mail]
• [e-mail]
• [e-mail]
• [e-mail]
• [e-mail]
• [e-mail]

We may perform preliminary, candidate screening calls via telephone and as a company we mainly use Microsoft Teams for video meetings. Our Company does not interview candidates online using Signal, Google Hangout, AOL instant messenger or similar chat services.

We do not refer to our interviewers with official titles, such as Mr. or Mrs.

If you have concerns, please check that the person contacting you is employed by Straumann Group, you’ll find their profile on LinkedIn.

Our Company does not mail, send, or wire any payments to prospective job candidates for them to purchase equipment for employment with us.

All resumes and applications are accepted officially online only through our Careers Website.

EEO AND AFFIRMATIVE ACTION

Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program.

We comply with the Employee Polygraph Protection Act (EPPA), and Massachusetts law. It is unlawful for private employers to use lie detector tests for pre‑employment screening or during employment, except in limited circumstances. An employer who violates this law shall be subject to criminal penalties and civil liability.

EEO is the Law - English Acccessible Version

EEO is the Law - English

EEO is the Law - Spanish

EEO is the Law - Supplement

E-Verify Participation

IER Right to Work

Equal employment opportunity, including veterans and individuals with disabilities.

PI287382911