Associate, Technology Business Control & Risk Management

Santander US; Miami (FL); On-site; USD 66,000 - 110,000; Full time

Job summary

Santander US is seeking an Associate, Business Control & Risk Management to support risk and control activities within the First Line of Defense. You will work to identify risks, assess controls, and ensure adherence to enterprise risk frameworks across the business line.

You will help develop KRIs/KPIs, contribute to risk assessments, and drive remediation in collaboration with stakeholders to strengthen risk management practices.

Qualifications

• 5+ years in risk management, internal controls, auditing, or related fields.
• Experience leading risk projects across multiple business lines in financial services.
• Knowledge of retail banking risk and regulatory expectations.
• Understanding of the regulatory environment and second line of defense.
• Ability to influence executives and build credibility across lines of business.
• Strong analytical and problem-solving skills.
• Excellent project-management abilities.
• Ability to collaborate with internal and external stakeholders.

Responsibilities

• Identify and assess key risks and control effectiveness across the business line.
• Develop and monitor KRIs and KPIs to track risk
• Assist with risk assessments, RCSA, control testing and remediation.
• Partner with SLoD and stakeholders to ensure adherence to risk frameworks and policies.
• Support exam management with regulators, internal audit and risk reviews.

Skills

Risk management

Analytical skills

Project management

Communication

Stakeholder collaboration

Education

Bachelor's Degree

Master's Degree

Job description

It Starts Here

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

The Difference You Make

The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate works to identify, assess key risks and control effectiveness throughout the assigned business line by driving business unit adherence with applicable risk frameworks, Corporate/Business Line policies and standards. The incumbent will also assist with completion of business line risk initiatives, as assigned, such as risk assessments, KRI/KPI development and monitoring, and on-time remediation of issues. The Associate must be able to effectively partner with various stakeholders.

• Drive Risk Culture: Ensure awareness in the Business Line of risk frameworks, policies and standards.
• Communication & Training: Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data. Work with internal teams to gain an in-depth understanding of existing risks, causes, severity rating, controls an
• Adherence to Risk Frameworks, Policies, and Standards: Partner with SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards and issue validation. R
• Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where operational, strategic, repu
• Where applicable, Issue Identification, Management, and Risk Assessment: Conduct RCSA responsibilities including Process Mapping, Risk & Control Matrices, Inherent Risk Assessments, Internal Control testing and Heracles data/input. Engage and hold Busines
• Internal Control Testing: Implement and maintain internal control testing and control effectiveness monitoring in the Business Line. Validate the adequacy of controls, elevate deficiencies as appropriate. Identify root causes of control deficiencies/weak
• Exam Management: Liaison with the Business Line for all exam related activities including regulatory, Internal Audit and Credit Risk Review. Review materials, responses and validate Business Line remediation work (e.g. artifacts, action plans, etc.).
• Support the implementation of Key Risk Indicator (KRI) framework: Formally define and document metric definition details (metric type, provider, approver, numerator & denominator descriptions, source, scope, thresholds, Risk Basel category) in the central

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required
• Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred

Qualifications

• 5+ Years Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience. - Required.
• Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services. .
• Knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management. .
• Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. .
• Ability to build credibility with, collaborate with, and influence line of business executives. .
• Excellent analytical and complex problem solving skills.
• Strong project management skills. .
• Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
• Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels. .
• Ability to build internal and external networks of information resources within the risk management ecosystem. .
• Understanding of BSA/AML and OFAC regulations, regulatory expectations and industry leading practices.
• Ability to deliver high quality documentation with focus on attention to detail.

Certifications

• Other: Risk Certification - Preferred.

It Would Be Nice For You To Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

• Base Pay Range: $65,625.00 USD
• Maximum: $110,000.00 USD

We Value Your Impact

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO