Associate Technician Operations

MSD Malaysia; North Carolina; On-site; USD 43,000 - 68,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Job summary

Merck & Co., Inc. in the United States is seeking a Manufacturing Operations professional to support process qualification and commercial production. You will author and review Batch Records, SOPs, and training documents while addressing deviations with cross-functional teams.

The role requires aseptic gowning qualifications, strong communication, and the ability to lift 50 lbs. You will participate in Kaizen events and ensure strict recordkeeping and housekeeping to sustain high product quality.

Qualifications

• Demonstrated written and verbal communications skills.
• Must be able to pass aseptic gowning qualifications with proper attire.
• Computer literacy including spreadsheets and email.
• Ability to lift 50 lbs and perform physical tasks as required.

Responsibilities

• Support operations as expert through process performance qualification into commercial manufacturing.
• Author, review, and edit operations and technical documentation (Batch Records, SOPs, Job Aides, training, and engineering documents).
• Identify and address compliance, environmental, safety, and process deviations with appropriate personnel.
• Participate in HAZOPS, waste walkthroughs, 5S, kaizen events, or similar initiatives.
• Operate and troubleshoot equipment to meet production targets; maintain inventories and housekeeping.
• Maintain detailed knowledge of equipment and processes and drive continuous improvement.

Skills

Communication skills

Aseptic gowning

Computer literacy

Physical ability

Education

High School Diploma/GED or higher

Associates Degree in science or related field

BioWork Certificate

Tools

MES

SAP PP

DeltaV

ERP

Job description

Job Description Our Manufacturing Operations teams are the people that make therapies for our patients. We work in the manufacturing plants with a “Safety First, Quality Always” mindset, striving for continuous improvement, and earn our right to produce. We work in local plants connected to our global manufacturing network supplying the highest quality of raw materials, intermediates, and finished products. Our ability to excel depends on the integrity, knowledge, imagination, skill, , and teamwork of people like you. To this end, we strive to create an environment of mutual respect, encouragement, and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Responsibilities

• Project Support Supports team as operations expert through process performance qualification into commercial manufacturing.
• Author, review, and/or edit operations and technical documentation (Batch Records, SOPs, Job Aides, training, and engineering documents) to support project and future operations.
• Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while coordinating with appropriate personnel.
• Actively participate in team meetings HAZOPS, waste walkthroughs, 5S, kaizen events, or any other operations, lean six-sigma, quality, safety or environmental training/initiatives as required.
• Operational Expertise - Competent execution and ownership to meet production targets for area within responsibility including:
  • Attending and escalation of concerns or needs at daily huddles and as needed
  • Cleaning, setup, operation and troubleshooting of equipment and facilities
  • Maintenance and transportation of consumable and material inventories
  • Maintenance of excellent recordkeeping and housekeeping - Drives culture of continuous improvement.
  • Implements and raises ideas to increase success of group - Participates on and/or performs activities to support technical and OPEX functions such as Kaizen events, ad-hoc sampling, or protocol execution.
  • Maintains detailed knowledge of equipment and processes.
  • Identifies and addresses compliance, environmental, safety, and process deviations as appropriate while notifying appropriate personnel.

Education

Minimum Requirement: High School Diploma/GED or higher

Experience and Skills

• Demonstrated written and verbal communications skills
• Must be able to successfully pass and maintain aseptic gowning qualifications. Aseptic gowning requires that all skin and hair be covered through wearing the following: beard/mustache cover, hair net, hood and facemask, goggles, jumpsuit, gloves, and boots.
• Computer literacy (internet browsers, e-mail, spreadsheets, word processing)
• Must be willing and able to lift 50 lbs, bend, stoop, squat, crawl, twist, climb ladders, and wear a respirator
• Successful completion of TB titer and Chest X-ray are required.
• #EBRG´s
• #VetJobs
• Computer Literacy
• Corporate Productions
• Driving Continuous Improvement
• Enterprise Resource Planning (ERP)
• Environmental Controls
• Global Manufacturing
• Good Manufacturing Practices (GMP)
• Manufacturing Compliance
• Manufacturing Operations
• Operations Support
• Pharmaceutical Production
• Pharmaceutical Quality Assurance
• Production Scheduling
• Raw Materials
• Safety
• Health, Environment and Quality (SHEQ)
• Safety Procedures
• SAP PP (Production Planning)
• Shift Work
• TB Screening
• Technology Qualification
• Web Browser
• Working Independently
• Written Communication

Preferred Experience and Skills

• Minimum Associates Degree in science or related field
• BioWork Certificate (working in an FDA or similar regulated industry)
• Applicable mechanical and project management experience
• Experience with automated systems (MES, SAP, DeltaV, or similar)
• Experience with on-the-floor cGMP manufacturing and familiarity with regulatory requirements and Good Documentation Practices (GDP)
• Demonstrated ability to work both independently and as a part of a team
• Aseptic Behaviors
• Aseptic Techniques & Manipulations

Salary

The salary range for this role is: $43,100 - $67,800

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

Benefits

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

Work Hours

This position will initially be Mon-Fri, Day Shift (6:00 AM to 2:30 PM).

Employment Information

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 10%

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): Cleaning Supplies, Media Formulation

Job Posting End Date: 08/28/2026

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

Equal Employment Opportunity

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.

For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement.

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds.

The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment.

We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Search Firm Representatives

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.

All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific.