Associate, Technical Project Management

Santander Consumer USA Inc.; Wilmington (MA); On-site; USD 83,000 - 140,000; Full time

Benefits offered by this job

Santander Benefits

Competitive benefits

Job summary

Santander Consumer USA Inc. is seeking a Project Management Team Lead to establish and lead a structured intake, refinement, prioritization, planning, and execution process for strategic projects.

You will partner with business stakeholders, Product and Development leaders, and cross-functional teams to ensure initiatives are chosen and executed effectively, with clear governance and delivery metrics.

Qualifications

• Lead the PM team and coach direct report with ongoing feedback.
• Establish, own and improve a consistent project intake and governance process.
• Collaborate with senior leaders to align initiatives with strategic priorities.

Responsibilities

• Lead cross-functional teams with clear roles and accountability.
• Develop comprehensive project plans defining scope, milestones, and resources.
• Identify and manage risks, dependencies and delivery constraints.
• Provide timely updates to stakeholders and senior leadership.

Skills

People leadership

Project management

Agile methodologies

Stakeholder management

Cross-functional collaboration

Communication

Risk management

Planning & scheduling

Resource management

Problem solving

Negotiation

Industry knowledge

Education

Bachelor's degree or equivalent

Tools

Jira

Project management tools

Job description

It Starts With You:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

We are hiring a Project Management Team Lead to join our team! Your primary objective will be to establish and lead a structured, transparent process for the intake, refinement, prioritization, planning, and execution of Ametros’ strategic projects.

In this role, you will partner with business stakeholders, Product and Development leaders, and cross-functional teams to ensure Ametros invests in the right initiatives and executes them effectively. You will translate strategic priorities into actionable project plans, align staffing and resources with those plans, and maintain clear communication and documentation around project decisions, risks, dependencies, and deliverables.

What you Bring:

You will promote accountability, collaboration, self-organization, and continuous improvement. If you thrive in an innovative environment, enjoy bringing structure and clarity to complex initiatives, and have a passion for helping teams deliver meaningful results, come join us!

Education:

• Bachelor's Degree or equivalent work experience - Preferred.

Qualifications:

• Serve as a People Leader for one direct report, providing coaching, development, prioritization support, and ongoing feedback.
• 5 + years of progressive experience managing projects, programs, portfolios, or strategic initiatives.
• Establish, own, and continuously improve a consistent process for strategic project intake, refinement, prioritization, planning and execution.
• Partner with senior leaders and key stakeholders to evaluate project requests, clarify objectives and expected outcomes, and prioritize initiatives based on strategic value, capacity and organizational readiness.
• Work with Product and Development leaders to align strategic projects with product roadmaps, technical priorities, delivery capacity, and development processes.
• Develop and manage comprehensive project plans that define scope, requirements, milestones, timelines, staffing, dependencies, deliverables, and success measures.
• Lead cross-functional project teams, establishing clear roles, responsibilities, decision-making authority, and accountability for results.
• Apply Agile methodologies and facilitate the meetings and working sessions needed to support effective planning, execution, adaptability and continuous improvement.
• Maintain transparent project and portfolio reporting, including status, sequencing, resource needs, decisions, risks, issues, dependencies, and performance indicators.
• Identify and address barriers to execution by resolving or escalating risks, resource constraints, competing priorities and organizational change needs.
• Provide stakeholders and senior leadership with timely, consistent updates on project plans, progress, outcomes, risks, and decisions while fostering a culture of collaboration, accountability, and transparency.
• Demonstrated success establishing or improving project intake, prioritization, planning, governance, and execution processes.
• Proven ability to lead complex, cross-functional initiatives from initial concept through implementation and completion.
• Experience applying Agile methodologies and partnering across Product, Development, Engineering, Operations, and other business functions.
• Strong project planning, resource management, risk management, organizational, and problem-solving skills.
• Ability to translate strategic objectives into clear project plans, deliverables, resource requirements, and measurable outcomes.
• Strong leadership, communication, facilitation, presentation, negotiation, and stakeholder-management skills, including the ability to influence without direct authority.
• Ability to operate effectively in a rapidly changing environment with competing priorities and ambiguity.
• Experience in healthcare, insurance, and/or financial services industry.

Certifications:

• Project Management Professional (PMP), Certified ScrumMaster (CSM), or a similar certification, preferred.
• Prior People leadership experience.

It Would Be Nice For You To Have:

• The ideal candidate will have experience with Jira and Project Management tools.

Work Authorization & Sponsorship:

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

$82,500.00 USD

Maximum:

$140,000.00 USD

We Value Your Impact:

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standingand walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [e-mail] to discuss your needs.