Associate, Tax Credit Operations (New Market Tax Credit and Alternative Energy)

Capital One; Richmond (VA); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Associate for Tax Credit Operations, focusing on New Market and Alternative Energy Tax Credits. This role offers the flexibility of remote work while requiring proximity to specific hubs. You will manage a portfolio of investments, process loan requests, and collaborate with various business units. Ideal candidates will have strong analytical and communication skills, with at least one year of banking operations experience. Join a dynamic team committed to delivering quality work and improving processes in a supportive environment.

Qualifications

• 1+ years of banking operations experience required.
• High School Diploma or equivalent is mandatory.

Responsibilities

• Manage a portfolio of tax credit investments.
• Process loan requests and maintain client relations.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Attention to Detail

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Advanced Commercial Banking System (ACBS)

Job description

Associate, Tax Credit Operations (New Market Tax Credit and Alternative Energy)

Join to apply for the Associate, Tax Credit Operations (New Market Tax Credit and Alternative Energy) role at Capital One.

Are you looking for a challenging role that offers the convenience of working virtually from home? This position requires you to be within 50 miles of one of our Capital One hubs in Charlotte, NC, Plano, TX, or Richmond, VA.

Tax Credit Operations supports the Capital Markets line of business in the Commercial Bank division, managing a portfolio of tax credit investment products including New Market Tax Credits and Alternative Energy Tax Credits.

Associates develop expertise in areas such as closing, booking funding, servicing, and account reconciliation.

Responsibilities:

• Manage a portfolio of active credit facilities and investments for New Markets Tax Credit and Alternative Energy Tax Credit loans and investments.
• Process loan and equity requests, including draw downs, pay downs, interest payments, interest and exchange rate fixing, manual interest and fee calculations, billing, and liquidations.
• Collaborate with business units and internal partners to align needs and provide support.
• Perform manual loan tracking, cash break analysis, reconciliations, and testing of system enhancements.
• Review legal documents for compliance and operational viability.
• Develop and implement inter-departmental controls and risk-reducing processes.
• Serve as liaison for borrowers, lenders, and investors, resolving inquiries and discrepancies.
• Maintain positive client relations to ensure customer satisfaction.

Role Expectations:

• Consistently deliver quality work and improve process efficiencies.
• Prioritize workflow and manage multiple tasks effectively.
• Operate well in a team environment with professionalism and respect.
• Ensure timely and accurate execution of tasks.
• Prepare and deliver ad-hoc presentations for stakeholders.
• Learn and understand tax credit products and processes, demonstrating this knowledge to team and partners.
• Possess excellent communication and interpersonal skills.
• Be highly motivated with strong analytical, problem-solving, and attention to detail skills.
• Contribute to developing future skills such as tech fluency, design mindset, workload management, and adaptive thinking.

Work from Home Technology Requirements:

• A secure, quiet home office environment.
• Reliable internet connection (Cable or fiber preferred, minimum 5 Mbps download speed).
• Both wired and WiFi connections are acceptable if they meet speed and security standards.

Work from Home Living Requirements:

• Live within approximately 50 miles of the hub locations (Charlotte, NC; Plano, TX; Richmond, VA) and be available to come in as needed with 24 hours' notice.

Qualifications:

• High School Diploma, GED, or equivalent.
• At least 1 year of banking operations experience.

Preferred Qualifications:

• Bachelor’s Degree or military experience.
• 2+ years in Commercial Loan Servicing or Operations.
• Experience with Advanced Commercial Banking System (ACBS).

Note: Capital One will not sponsor employment authorization for this role at this time.