Associate Systems Engineer

Oneida Innovations Group; Town of Verona (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Collaborative culture

Professional growth

Challenging projects

Cutting-edge technologies

Competitive compensation

Supportive environment

Job summary

Oneida Innovations Group is seeking an Associate Systems Engineer to support stability, security, and performance of cloud and on‑prem infrastructure. You will work with senior engineers to implement, monitor, and troubleshoot infrastructure across Azure and AWS, plus on‑premises solutions.

You’ll contribute to documentation, testing, automation, and knowledge growth while collaborating with IT, Security, and Networking teams to deliver reliable, scalable systems.

Qualifications

• Associate degree in CS/IT or related field with 2+ years in systems, infrastructure, or cloud engineering.
• Cloud certifications (Azure, AWS, Microsoft 365, VMware) desirable.
• Familiarity with cloud technologies including Microsoft Azure, AWS, or comparable platforms.
• Working knowledge of cloud compute, storage, networking, identity, monitoring, backup.
• Windows Server, Linux, virtualization, and hybrid infrastructure knowledge.
• Active Directory, Entra ID, Microsoft 365, and MFA familiarity.
• Troubleshoot across cloud, server, identity, storage, virtualization, app, and network layers.
• PowerShell or other scripting/automation experience.
• Security and compliance basics including access control, patching, logging, and encryption.
• Backup, recovery, monitoring, and alerting familiarity.
• Azure Monitor, Log Analytics, AWS CloudWatch, ITSM familiarity.
• Microsoft 365, Exchange Online, SharePoint Online, Teams, and SQL Server knowledge desirable.

Responsibilities

• Supports cloud and on-premises infrastructure to deliver reliable solutions.
• Assists with design, deployment, and support under guidance of senior engineers.
• Participates in evaluation of cloud services, systems, designs, and technologies.
• Provides technical support for incidents and service requests escalated to Systems Engineering.
• Develops and maintains technical documentation and standard operating procedures.
• Collaborates with IT, Security, Applications, Networking, and business teams to deliver solutions.
• Keeps cloud services, OS, software, firmware, and hardware current and patched.
• Monitors infrastructure availability, performance, capacity, and reliability.
• Supports security, governance, compliance, identity, access, and configuration standards.
• Identifies opportunities to automate routine admin using PowerShell and similar tools.
• Creates and updates architecture diagrams, system records, build docs, and implementation plans.
• Supports backup, recovery, high-availability, and DR processes and testing.
• Works with stakeholders and engineers to resolve infrastructure issues.
• Assists with capacity data, lifecycle reviews, licensing, inventory, and research.
• Verifies compatibility across cloud and on-premises systems.
• Performs testing, change validation, and post-change verification.
• Monitors system performance and provides operational and capacity information.
• Collaborates with vendors to resolve issues and gather technical information.
• Participates in knowledge transfer and IT staff training.

Skills

Cloud engineering

PowerShell

Windows Server

Linux

VMware

Azure

AWS

Networking basics

Security & compliance

Documentation

Scripting

On-call readiness

Education

Associate degree in CS/IT or related field

Equivalent education with certifications

Tools

Azure

AWS

Microsoft 365

VMware

PowerShell

Job description

Oneida Innovations Group (OIG) is a tribally owned technology and professional services organization that delivers innovative solutions to government and commercial customers. OIG specializes in information technology, cybersecurity, engineering, systems integration, software development, network infrastructure, telecommunications, and mission support services. Through a diverse portfolio of technical capabilities, OIG helps customers solve complex challenges, modernize operations, and achieve mission‑critical objectives while maintaining a commitment to excellence, integrity, and continuous innovation.

Why Join OIG?

• Collaborative, team‑oriented culture
• Opportunities to work on challenging and impactful projects
• Commitment to professional growth and development
• Exposure to cutting‑edge technologies and emerging solutions
• Competitive compensation and benefits
• Supportive environment that values innovation, accountability, and customer success

Summary: The Associate Systems Engineer supports the stability, security, and performance of the organization's cloud and on‑premises infrastructure. Working with senior engineers, this role implements, monitors, maintains, and troubleshoots infrastructure systems. The position contributes to projects and operational support across the organization's cloud platforms, including Microsoft Azure and AWS, as well as on‑premises solutions. It also supports documentation, testing, and automation while continuing to build engineering knowledge and experience.

Duties & Responsibilities:

1. Supports cloud and on‑premises infrastructure to deliver reliable solutions for business needs.
2. Assists with the design, deployment, and support of systems under the guidance of senior engineers.
3. Participates in the evaluation of cloud services, systems, designs, and technologies.
4. Provides technical support for incidents and service requests escalated to the Systems Engineering team.
5. Develops and maintains technical documentation, operating procedures, and support instructions.
6. Collaborates with IT, Security, Applications, Networking, and business teams to deliver supportable solutions.
7. Helps keep cloud services, operating systems, software, firmware, and hardware current, supported, and patched.
8. Monitors and maintains infrastructure availability, performance, capacity, and reliability.
9. Follows and supports security, governance, compliance, identity, access, and configuration standards.
10. Identifies opportunities to improve and automate routine administration using PowerShell and similar tools.
11. Creates and updates architecture diagrams, system records, build documents, and implementation plans.
12. Supports backup, recovery, high‑availability, and disaster recovery processes and testing.
13. Works with stakeholders and senior engineers to understand requirements and resolve infrastructure issues.
14. Assists with capacity information, lifecycle reviews, licensing data, inventory, and technical research.
15. Verifies compatibility and interoperability across cloud and on‑premises systems.
16. Performs testing, change validation, implementation tasks, and post‑change verification.
17. Monitors system performance and prepares operational, availability, and capacity information.
18. Works with vendors and contractors to gather technical information and resolve assigned support issues.
19. Participates in knowledge transfer and provides technical assistance to IT staff and end users.

Minimum Qualifications:

1. Associate degree in Computer Science, Information Technology, or a related field and at least two years of systems, infrastructure, or cloud engineering experience. An equivalent combination of education, certifications, and relevant experience may be considered.
2. Azure, AWS, Microsoft 365, VMware, security, or other relevant technical certification is desirable.
3. Familiarity with cloud technologies is required, including Microsoft Azure, AWS, or a comparable cloud platform. Relevant exposure may come from professional experience, formal training, certification coursework, labs, or a homelab environment.
4. Working knowledge of cloud compute, storage, networking, identity, monitoring, backup, or related services.
5. Working knowledge of Windows Server, Linux, virtualization, enterprise storage, and hybrid infrastructure.
6. Familiarity with Active Directory, Group Policy, Entra ID, Microsoft 365, and multifactor authentication.
7. Ability to troubleshoot issues across cloud, server, identity, storage, virtualization, application, and network layers.
8. Working knowledge of TCP/IP, DNS, DHCP, firewalls, VPNs, certificates, and basic network troubleshooting.
9. Experience with PowerShell or another scripting or automation tool.
10. Basic knowledge of security and compliance practices, including access control, patching, vulnerability remediation, logging, and encryption.
11. Experience supporting backup, recovery, monitoring, and alerting technologies.
12. Familiarity with Azure Monitor, Log Analytics, AWS CloudWatch, ITSM, or comparable operational tools.
13. Experience following change‑management processes and creating clear technical documentation.
14. Familiarity with Microsoft 365, Exchange Online, SharePoint Online, Teams, and SQL Server is desirable.
15. Ability to contribute to infrastructure projects, complete assigned engineering tasks, and elevate issues appropriately.
16. Strong communication, collaboration, organization, and continuous‑learning skills.

Work Conditions:

• Must participate in an on‑call rotation and be available outside normal business hours, including evenings, weekends, and holidays, as needed to support incidents, maintenance, and operational requirements.
• Must be able to obtain and maintain any required gaming license and successfully complete applicable background checks.

Equal Opportunity Employment Oneida Innovations Group is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.