Associate Supply Chain Specialist (Distribution AOG)

Boeing; Dallas (TX); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Retirement savings plans

Paid time off

Job summary

A major aerospace company is seeking an Associate Supply Chain Specialist to manage customer escalations and facilitate quick solutions. The ideal candidate should have at least 1 year of supply chain management experience and strong skills in troubleshooting and customer support. This role involves variable shifts including weekends and holidays, offering a competitive salary range from $68,000 to $92,000.

Qualifications

• 1+ year experience with supply chain management.
• 1+ year experience in customer support role.
• Must be a self-starter and results driven.

Responsibilities

• Assess customer escalations and develop resolutions.
• Coordinate activities for quick return to service.
• Act as a liaison with multiple stakeholders.

Skills

Attention to detail

Customer support

Communication skills

Problem-solving skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Associate Supply Chain Specialist (Distribution AOG)

Join to apply for the Associate Supply Chain Specialist (Distribution AOG) role at Boeing

Associate Supply Chain Specialist (Distribution AOG)

Join to apply for the Associate Supply Chain Specialist (Distribution AOG) role at Boeing

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Associate Supply Chain Specialist. Position is responsible for working with customers, suppliers, and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services (BGS) Emergent Requirements Team.

The ideal candidate will have the willingness to learn and strive to demonstrate a high degree of cross-functional collaboration and have a desire to provide world-class customer support at our Irving, Texas location.

Position Responsibilities:

• Assess and analyze customer escalations and formulate problem resolutions
• Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG)
• Review and decipher engineering data for alternate problem resolution
• Act as a liaison with multiple stakeholders to accomplish a common objective
• Delegates tasks to manage workload
• Engage in cross-functional communications to deliver concise and timely results
• Support suppliers by identifying constraints and assisting with mitigation plans
• Ability to manage multiple concurrent deadlines
• Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity
• Able to adapt in a fast-changing and high-stress work environment
  
  
  

Basic Qualifications (Required Skills/Experience):

• 1+ year of experience with supply chain management
• 1+ year of experience in customer support or customer service role
• Must have high attention to detail, be a self-starter, and results driven
• This position is for a 24/7, 365-day operation, and must be willing to work variable shifts, including weekends, holidays and overtime.
• Must be proficient utilizing the Microsoft Office Suite (Excel, Word, and PowerPoint)
• Must have experience applying effective verbal and written communications skills including spelling, grammar, punctuation, form and style, proof reading and editing skills
• Ability to travel 10% as needed.
  
  
  

Preferred Qualifications (Desired Skills/Experience):

• Experience in aerospace support, supply chain management, & logistics planning
• Experience with ERP and CRM systems, such as SAP and/or Salesforce
• Basic proficiency in aerospace industry knowledge
• Creative problem-solving skills
• Basic technical and engineering background
• Experience implementing process improvements and an applied understanding of Lean practices (e.g. Six Sigma)
  
  
  

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for variable shift, must be willing to work variable shifts, including weekends, holidays and overtime.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $68,000 - $92,000.

Applications for this position will be accepted until Sept. 11, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R.

• 120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
  
  
  

Export Control Details: US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Airlines and Aviation, Aviation and Aerospace Component Manufacturing, and Defense and Space Manufacturing

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