Associate Supplier Follow Up Specialist

Symbotic LLC; United States; Remote; USD 69,000 - 101,000; Full time

Job summary

Symbotic LLC is seeking a Supplier Follow-Up Specialist to monitor orders, liaise with suppliers, and keep internal teams updated on delivery status and risks. You will work with Procurement, Planning, and Supply Chain partners to resolve issues and maintain accurate order information.

The role requires 3+ years in related fields, a bachelor’s degree or equivalent, and experience with SAP or similar ERP systems. Strong Excel and communication skills are essential in a fast-paced environment.

Qualifications

• 3+ years of related experience or equivalent
• Bachelor's degree preferred or equivalent
• Experience in supply chain, purchasing, procurement, logistics, expediting, or order management
• Knowledge of purchase orders, delivery schedules, and material fulfillment processes
• Experience using SAP or similar ERP systems to update tracking data
• Proficiency in Microsoft Excel and other Office apps
• Strong organizational, communication, and problem-solving skills

Responsibilities

• Monitor open purchase orders and follow up with suppliers on status and delivery commitments.
• Maintain supplier delivery dates and order information in SAP and reporting tools.
• Communicate progress, delays, and updated dates to Procurement and internal stakeholders.
• Collaborate with suppliers to address delivery discrepancies and shortages.
• Escalate delays and supply risks through internal channels.
• Maintain records of supplier communications and follow-up actions.
• Support supplier performance reporting and identify recurring issues for process improvement

Skills

Supply chain knowledge

ERP experience

Excel

Communication

Problem solving

Multitasking

Organizational skills

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

SAP

ERP systems

Microsoft Excel

Job description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

Symbotic is seeking for a Supplier Follow-Up Specialist to join our Supplier Follow-Up team within our Supply Chain organization. Your job will be to track supplier orders following purchase order placement, support on-time delivery, and communicate order status and supply risks to internal stakeholders. You will work closely with suppliers, Procurement, Planning, and other Supply Chain partners to address delivery issues and maintain accurate order information.

What we do

Our global Sourcing, Procurement, and third-party Supplier team supports the business by managing supplier relationships and coordinating the delivery of materials. The team works across the organization to monitor supplier commitments, address supply issues, and help ensure materials are available to meet operational and project requirements.

What you'll do

• Monitor open purchase orders and follow up with suppliers regarding order status, delivery schedules, and shipment commitments.
• Maintain accurate supplier delivery dates and order information in SAP and Symbotic reporting tools, including Allocation Reports.
• Communicate order progress, potential delays, and updated delivery dates to Procurement and other internal stakeholders.
• Work with suppliers to address delivery discrepancies, shortages, and other order-related issues.
• Escalate supplier delays and supply risks through the appropriate internal channels.
• Maintain records of supplier communications, delivery commitments, and follow-up activities.
• Support supplier performance reporting and identify recurring delivery issues or opportunities for process improvement.

What you'll need

• Minimum of 3 year's of related experience or equivalent work experience.
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred, or equivalent work experience.
• Experience supporting supply chain, purchasing, procurement, logistics, expediting, or order management activities.
• Working knowledge of purchase orders, supplier delivery schedules, and material fulfillment processes.
• Experience using ERP or supply chain systems, preferably SAP, to update and track purchasing information.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Our Environment

Up to 20% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ. Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $69,000.00 - $101,200.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.