Part-Time Sales Associate — Elevate Customer Experience

Williams-Sonoma, Inc.; Milwaukee (WI); Hybride; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee discount

401(k) plan

Wellness program

Paid vacations

Résumé du poste

Williams-Sonoma, Inc. in Milwaukee is hiring a part-time Occasional Sales Associate for the Milwaukee-West elm store.

You will provide customers with a unique shopping experience, offering excellent service, product knowledge, and effective selling techniques on a fast-paced retail floor. The role emphasizes friendly, energetic customer service, meeting sales goals, assisting with gift wrap and registry services, and maintaining up-to-date knowledge of current promotions.

Qualifications

• 1-2 years customer service experience in retail.
• High school diploma or equivalent preferred.
• Able to operate POS system.

Responsabilités

• Provide sincere, friendly and energetic customer service.
• Achieve established sales and contest goals.
• Assist customers with gift wrap, gift registry, special orders, and furniture orders.
• Maintain knowledge of current sales and promotions.
• Process, ticket, and restock merchandise as needed.
• Ensure clean and well-presented visual merchandising.
• Handle register transactions including sales, returns, exchanges.
• Uphold store maintenance and cleanliness standards.
• Perform other duties as assigned by management.

Connaissances

Customer service

Sales

Communication

Retail experience

Formation

High school diploma or equivalent

Description du poste

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service.Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re excited about this opportunity because you will...

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards

• Achieve established sales and contest goals Maintain knowledge of current sales and promotions

• Assist customers with special servicesincluding:gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders

• Utilize effective selling techniques to build multiple sales and increase productivity

• Demonstrate comprehensive product knowledge, including features and benefits

• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges

• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting

• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed

• Process, ticket, and restock merchandise as needed

• Perform other duties as assigned by management

• Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe

• A technologically and data-driven business

• Competitive salaries and comprehensive health benefits

• We’re at the forefront of tech and retail, redefining technology for the next generation

• We’re passionate about our internal and external clients and live/breathe the client experience

• We get to be creativedaily

• A smart, experienced leadership team that wants to do it right and is open to new ideas

• We believe in autonomy and reward taking initiative

• We have fun!

We’re excited about you because ...

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale

• Succeed in a team environment, while able to work independently & manage your own time

• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box

• Know what questions to ask your customers in order to understand their personal cooking style & needs

• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products

• Proven ability to prioritize and handle multiple tasks simultaneously

• Most successful when provided with clearly defined daily sales goals & metrics

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods of time.

• Ability to operate POS system.

• Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques

• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)

• High school diploma or equivalent preferred

• Occasional associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 15 hours or more weekly. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employmentqualified applicants withcriminal historiesin a manner consistent withthe requirements ofthe San Francisco Fair ChanceOrdinance,or other applicable stateor local lawsand ordinances.