Associate Store Manager

Buffalo Exchange; Costa Mesa (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Profit-based bonuses

401(k) retirement plan

Job summary

Buffalo Exchange is seeking an Associate Manager to support Store Manager duties, train staff, and help drive the store’s inventory and customer experience in a fast-paced fashion resale environment.

You’ll learn the business side of resale, style displays, oversee buying, pricing, and checkout operations while maintaining exceptional customer service and team collaboration.

Qualifications

• Retail or management experience required.
• Exceptional customer service is a must.
• People-oriented and team-minded with positive attitude.

Responsibilities

• Assist the Store Manager with training, coaching and evaluating staff.
• Assist in selecting and pricing clothing from customers and manage inventory impact.
• Keep up-to-date on fashion trends, brands, and price points.
• Style displays and store visuals to attract customers.
• Operate cash register and oversee register operators.
• Help build a strong team through interviews and hiring.
• Tag and sort clothing for resale.
• Provide top-notch customer service to clientele.
• Handle special projects and other duties.
• Paid time off accrues from day one.
• Bonuses based on store profit.
• Contribute to retirement plan benefits (401(k)).

Skills

Retail experience

Management experience

Customer service

Teamwork

Job description

If you love fashion, there’s really no better place to work than Buffalo Exchange. You’ll play a part in training and developing a fun, fast-paced team while getting to know tons about brands and styles, learning to run a resale store and helping to create your store’s inventory. Meet some of your new favorite people - they’ll inspire your style and show you everything you need to know to get the job done. Exceptional customer service is a must and some management or retail experience is preferred. Bring your stylish, friendly self and we’ll show you the rest, including how to buy clothing for the store and the business side of resale.

We might be perfect for each other if:

• You love shopping, clothing, fashion and getting dressed up for the day!
• You’re a people person who likes the idea of chatting with lots of awesome humans and loves working as a team.
• You can multitask and you enjoy a high-energy, high-productivity environment over a 9-5 desk job. At Buffalo, we stay busy and time flies!
• You’re known for your positive, can-do attitude.
• You have retail or management experience.

As an Associate Manager, no two days are the same, but most days will include the following responsibilities:

• Assist the Store Manager with training, coaching and evaluating.
• Selecting and pricing a wide variety of quality, on-trend clothing directly from customers for the store. You’ll also impact your store’s inventory daily by training your team and overseeing the buying process!
• Keeping your knowledge of current fashions, brands and price points up to date.
• Styling displays and store visuals. Let your creativity shine!
• Operating our cash register by ringing up customers with cash and trade, plus training and overseeing register operators.
• Helping to build an amazing team for your store by fielding applications and conducting interviews.
• Tagging and sorting clothing so it’s ready for its new home.
• Providing top notch customer service. We go above and beyond for our clientele!
• Special projects and lots more!
• Paid time off - start accruing on your first day
• Bonuses based on profit - when Buffalo wins, so do you!
• 401(k) retirement plan (i.e. free money)