Associate State Policy Analyst

ISO New England, Inc; Holyoke (MA); Hybrid; USD 81,000 - 97,000; Full time

Benefits offered by this job

Competitive base salary

Performance bonus

Health insurance

Dental

Vision

401(k) plan

Tuition reimbursement

Wellness program

Paid time off

Flexible spending account

Health savings account

Job summary

ISO New England, Inc. seeks an Associate State Policy Analyst to monitor evolving state energy policies across the region and translate complex issues into clear briefings for policymakers and regulators.

The role requires communicating technical topics to non-technical audiences while supporting regional planning studies and engagements with state officials. The position is based primarily in Holyoke, MA and includes a 24/7 on-call rotation for emergency communications, with some weekend and

Qualifications

• Strong research and analytical skills to track legislation and interpret regulatory dockets.
• Excellent written and oral communication, translating technical topics for non-technical audiences.
• Ability to collaborate across teams and reflect state policies in planning analyses.
• Experience creating datasets and data visualizations to inform decisions.

Responsibilities

• Monitor state legislation, regulatory proceedings, and energy policy developments; synthesize findings into briefings.
• Contribute to regional strategy memos for senior management and the board on state policies.
• Support engagement with state officials and regulators to explain ISO responsibilities and initiatives.
• Develop clear content for state memos, presentations, state profiles, and stakeholder resources.
• Prepare testimony, talking points, and presentations for leadership briefings and public officials.

Skills

Research skills

Analytical skills

Written communication

Oral communication

Data visualization

Stakeholder engagement

Education

Bachelor’s degree

Job description

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

The Associate State Policy Analyst helps ISO New England understand and respond to evolving state energy policies across the region. In this role, you will monitor legislative and regulatory developments, turn complex issues into clear briefings and communications, and support engagement with policymakers, regulators, and other stakeholders. This position is a strong fit for a collaborative, skilled communicator who can explain technical topics to non-technical audiences and is interested in energy policy and the future of the regional power grid. The role is based primarily in Holyoke, Massachusetts, and includes participation in a 24/7 on-call rotation for emergency communications, including some weekends and holidays.

What we offer you:

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Flexible work hours
  • Employee Business Networks
  • Free coffee at our onsite café
• Hybrid work environment (3 days/week onsite)
• Distance-based relocation assistance available

How you will make an impact

• Monitor state legislation, regulatory proceedings, and energy policy developments; synthesize findings into timely briefings that highlight policy implications, stakeholder concerns, and strategic opportunities.
• Contribute to regional strategy memos for senior management and the board on state policies and procurements affecting energy resources, transmission, and infrastructure development.
• Support engagement with state officials and regulators, including NESCOE and NECPUC, to explain the ISO’s responsibilities, priorities, and initiatives and help reflect state policies in regional planning studies and analyses.
• Develop clear, accessible content for monthly state issues memos, presentations, state profiles, ISO Newswire, web pages, and stakeholder resources; respond to inquiries from governmental stakeholders.
• Collaborate with department colleagues and Corporate Communications to prepare testimony, talking points, remarks, and presentations for leadership briefings, conferences, and communications with public officials.
• Support stakeholder education and public engagement through meetings, webinars, workshops, and multi-party discussions, and keep informational resources current.
• Support emergency communication planning and exercises and timely outreach to public officials during power system emergencies.
• Host tours for public officials, college and university students, business and industry groups, and community organizations, including an overview briefing of the organization and coordination with system operations staff to provide an overview of the control room

What we are looking for

• Bachelor’s degree in communications, political science, another liberal arts discipline, or a related field.
• Experience in energy policymaking, regulation, or government affairs, preferably in New England.
• Knowledge of the electric industry, wholesale electricity markets, and the federal and state policies shaping the grid, along with state legislative and regulatory processes, including agency nominations, appointments, and confirmations.
• Strong research and analytical skills, including the ability to track legislation using public sources, synthesize regulatory dockets and legislative hearings, and identify key takeaways, policy implications, and topics for further research.
• Excellent written and oral communication skills, with the ability to translate technical issues for non-technical audiences and prepare clear, concise, high-quality materials for management review and internal and external use.
• A collaborative, self-directed approach, with strong critical thinking, reliable follow-through, and a commitment to high-quality stakeholder communications and service.
• Skill in creating and maintaining datasets and data visualizations.
• Ability to work effectively in a highly technical, process-driven environment governed by state and federal regulatory requirements.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for the Associate State Policy Analyst is $81,000 - $97,000 per year. We will also consider a State Policy Analyst. The pay range for that level is $87,000 - $107,000 annually. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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