Associate Specialist, Carrier Sales

RXO, Inc.; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and**?}

401(k) retirement plan with up to 5%

Pre-tax accounts

Disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, and volunteer

Job summary

RXO is a leading transportation solutions provider leveraging technology to connect shippers with carriers across North America. The Carrier Sales Representative role focuses on sourcing, negotiating, and securing carriers to move freight efficiently and cost-effectively.

You will maintain carrier relationships, communicate with carriers and customers, and ensure timely pickup, delivery, and accurate invoicing while following RXO procedures and processes.

Qualifications

• 1 year of sales or related experience.
• Bachelor's degree or equivalent related work or military experience.
• 1 year of transportation experience.
• 2 years of sales or customer service experience.
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

• Source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary.
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure shipment integrity and RXO brand.
• Accurately maintain and update information in the company's operating systems.
• Conduct research in available databases for potential leads; make cold calls to prospects.
• Track back-end billing and invoicing to ensure that carrier charges are accurate.

Skills

Sales experience

Customer service experience

Negotiation

Communication

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.

What your day-to-day will look like:

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company's operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

At a minimum, you'll need:

• 1 year of sales or related experience

It'd be great if you also have:

• Bachelor's degree or equivalent related work or military experience
• 1 year of transportation experience
• 2 years of sales or customer service experience
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.