Associate Solutions Architect

Aramark Corporation; Philadelphia (Philadelphia County); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Parental leave

Disability coverage

Job summary

Aramark is seeking an entry-level Experience Architect to join Tech@Aramark’s Experience Architecture team in Philadelphia. This role blends project leadership, solution design, and experience architecture to translate business needs into scalable, actionable technology solutions.

You will coordinate with stakeholders, clients, vendors, and internal teams to drive design initiatives from concept through implementation, ensuring alignment with goals and feasibility.

Qualifications

• Bachelor's degree or 2-5 years of experience in solution design, sales engineering, technical project management, or a related field.
• Experience managing projects involving multiple stakeholders, technologies, or business units.
• Ability to translate customer and operational needs into practical technical solutions.
• Working knowledge of LAN/WAN technologies and high-level network design principles.
• Strong project management, organizational, and follow-through skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Experience with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Experience using Visio or similar design and process-mapping tools.
• Ability to analyze complex business challenges and develop actionable recommendations.
• Understanding of customer experience, operational workflows, and implementation processes.
• Ability to travel up to 10%.

Responsibilities

• Lead the delivery of experience and solution design projects, ensuring milestones, timelines, and budgets are met.
• Partner with Experience Designers and business teams to develop customer-focused technology solutions.
• Gather and synthesize stakeholder input to balance business goals, user needs, and technical feasibility.
• Translate experience designs into executable solution plans and detailed documentation.
• Create and maintain documentation throughout the design lifecycle, from ideation and validation through implementation handoff.
• Collaborate with product teams, vendors, and clients to identify gaps, test concepts, and validate solutions.
• Track project status, risks, issues, and action items, escalating as appropriate.
• Monitor solution performance and adoption to support continuous improvement and product portfolio decisions.
• Support the development and documentation of experience architecture processes, standards, and best practices.
• Communicate effectively with technical and non-technical stakeholders across all levels of the organization.

Skills

Project management

Communication

Stakeholder management

Organizational skills

Presentation skills

Education

Bachelor's degree

Tools

Office suite (Excel, Word, PowerPoint, Outlook)

Visio

Job description

Job Description

Join Tech@Aramark's Experience Architecture team and help shape innovative technology experiences that support business growth and exceptional customer outcomes. Reporting to the Director of Experience Architecture, you will lead and coordinate solution design initiatives from concept through implementation, partnering with internal stakeholders, clients, vendors, and cross-functional teams.

This is an entry level role combines project leadership, solution design, and experience architecture to ensure business needs, user expectations, and technical requirements are translated into scalable, actionable solutions.

Job Responsibilities

• Lead the delivery of experience and solution design projects, ensuring milestones, timelines, and budgets are met.
• Partner with Experience Designers and business teams to develop customer-focused technology solutions.
• Gather and synthesize stakeholder input to balance business goals, user needs, and technical feasibility.
• Translate experience designs into executable solution plans and detailed documentation.
• Create and maintain documentation throughout the design lifecycle, from ideation and validation through implementation handoff.
• Collaborate with product teams, vendors, and clients to identify gaps, test concepts, and validate solutions.
• Track project status, risks, issues, and action items, escalating as appropriate.
• Monitor solution performance and adoption to support continuous improvement and product portfolio decisions.
• Support the development and documentation of experience architecture processes, standards, and best practices.
• Communicate effectively with technical and non-technical stakeholders across all levels of the organization.

Qualifications

• Bachelor's degree or 2-5 years of experience in solution design, sales engineering, technical project management, or a related field.
• Experience managing projects involving multiple stakeholders, technologies, or business units.
• Ability to translate customer and operational needs into practical technical solutions.
• Working knowledge of LAN/WAN technologies and high-level network design principles.
• Strong project management, organizational, and follow-through skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Experience with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Experience using Visio or similar design and process-mapping tools.
• Ability to analyze complex business challenges and develop actionable recommendations.
• Understanding of customer experience, operational workflows, and implementation processes.
• Ability to travel up to 10%.

Preferred Qualifications

• CCDA, CCNA, CompTIA Network+, or equivalent certification.
• Sales engineering or solution-selling experience.
• Experience designing solutions across multiple technologies and business models.

Benefits

COMPENSATION: The salary range for this position is $60,000-$65,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.