Associate Solution Consultant

Salesforce; Illinois; On-site; USD 34,000 - 55,000; Full time

Job summary

Salesforce is seeking an Associate Solution Consultant for its Summer 2026 Intern Conversion program. You will support enterprise engagements, collaborating with diverse teams to design and deliver technology solutions that drive client ROI.

The role emphasizes strong communication, presentation skills, and a willingness to travel 25%. Previous experience with Service Cloud and Experience Cloud is preferred, and a Bachelor's degree is expected.

Qualifications

• 1-3+ years of relevant or internship experience in a mid-to large-sized organization.
• Experience with Service Cloud and Experience Cloud.
• Strong presentation skills; able to articulate rationale to collaborators.
• Strong communication skills, both written and verbal.
• Willingness to travel about 25%.
• Bachelor's degree preferred.

Responsibilities

• Serve as a trusted advisor to the client.
• Participate as part of a team on internal critical initiatives to grow the consulting practice.
• Support customers and colleagues in adopting new technologies that drive value.
• Demonstrate strong communication to guide complex concepts and prescriptive thinking.
• Identify and escalate risk areas to drive issue resolution.
• Help review and correct key artifacts to keep projects on track.
• Collaborate with Delivery Managers and Architects to test, build, and implement technology solutions.
• Contribute to program vision and monitor delivery throughout the lifecycle.

Skills

Presentation skills

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Service Cloud

Experience Cloud

Job description

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This job is intended for Summer 2026 Intern Conversions Only - all other candidates will not be considered. Thank you!

Role Description

The Associate Solution Consultant supports a work stream in sophisticated enterprise customer engagements, partnering with key collaborators to achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong social skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client's business to deliver customer return on investment.

Associate Solution Consultants will interface with customers and support architects to obtain customer acceptance by demonstrating solutions and an understanding of the client's vision. They can identify key risks or issues and are capable of escalating them to their team and customer to address them. They interact with customer product owners, business process owners and technical resources to understand requirements, analyze information, and support implementing comprehensive solutions. They also show an understanding of typical business challenges faced by customers and common objectives.

Your Impact

Salesforce Professional Services is looking for an Associate Solution Consultant. Here are some salient responsibilities the role entails:

• Serve as a trusted advisor to the client
• Participate as a part of a team working on internal critical initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise
• Support customers and colleagues in rationalizing and deploying new technologies that drive increased business value
• Work collaboratively and having very strong communications skills, especially in guiding complex concepts, and creative, prescriptive thinking
• Identify and proactively **escalate** risk areas and commit to seeing an issue through to complete resolution
• Support review and correction of key artifacts to keep projects on track and solutions extendable and maintainable going forward
• Work closely with Delivery Managers, Solution Architects, Technical Architects, and directly with clients to test, build, and implement technology solutions to meet client needs
• Contribute to the creation of a program vision/case creation and justification, and support the monitoring and delivery of these elements throughout the program's lifecycle while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Minimum Requirements:

• 1-3+ years of relevant or internship experience, including enterprise consulting experience, in a mid-to large-sized organization in positions of growing responsibility
• Demonstrated experience with Service Cloud and Experience Cloud
• Strong presentation skills; able to successfully present a point of view and clearly articulate the rationale to a variety of collaborators
• Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal; able to effectively develop and support materials that are appropriate for the audience
• A great listener with the ability to connect with people in diverse roles
• Consistent track record to analyze, design, and optimize business processes via technology and integration
• Resourceful and high-reaching thinker who can work through and solve problems
• Travel is an integral part of this role, and will be based on individual customer needs. 25% travel.

Preferred Requirements:

• Bachelor's degr