Associate – Social Media & Content, Global Communications

Biopharma Careers; Indianapolis, Northern (IN, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Lilly in Indianapolis, IN is seeking an Associate in Social Media & Content for Global Communications. You will craft platform-native content, from concept through publishing, ensuring alignment with Lilly’s human, caring voice and editorial standards.

In this role you will manage end-to-end content workstreams, translate priorities into engaging stories, and leverage AI tools to accelerate production while maintaining quality.

Responsibilities

• Create platform-native content, writing, producing, and editing for each channel across formats.
• Own content workstreams end to end, from concept and drafting through review, publishing, and performance follow-up.
• Translate enterprise priorities into clear, engaging stories that reflect Lilly’s voice and resonate with audiences.
• Maintain a consistent brand voice, applying editorial guidance from the Senior Director, Digital & Social Media.
• Ensure content is optimized for both traditional search and AI-generated answers, applying emerging best practices.
• Use AI-enabled tools to support ideation, drafting, and production, enhancing speed and quality.
• Monitor content performance and audience response, applying insights to improve future content.
• Support community management and audience engagement across platforms, helping the team move at the speed of the conversation.
• Collaborate with designers, video producers, and digital operations partners to bring content to life and publish on time.
• Partner with teams across Global Communications to support priority narratives, launches, and landmarks.

Job description

# Associate – Social Media & Content, Global CommunicationsIndianapolis, Indiana, United States of America FULL\\_TIMEOther / Corporate Functions AssociateNotify me about similar jobsView Full Job & Apply at LillyLilly is the source of truth for this posting and owns the application process. We surface normalized context and market comparison you won't find on the original listing.## About this opportunityAt Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work, but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.This role brings Lilly’s voice to life across our corporate social and digital channels as a hands-on content creator, making sure everything we publish looks and sounds unmistakably like Lilly: human, caring, and centered on the people we serve. It’s a rare opportunity to make a global company’s purpose, making life better, feel human in every post, on every platform.Reporting to the Senior Director, Digital & Social Media, Global Communications, this role pairs strong craft with sound editorial judgment, turning ideas and enterprise priorities into social-first content that builds community, extends reach, and connects with audiences.This is a maker’s role for someone who can take a story from concept to published post, writing, producing, and shaping content for the channel it lives on, and continually raising the quality and creativity of the work.**Key Objectives/Deliverables**· Create platform-native content, writing, producing, and editing for each channel across formats, including helping direct short-form video, social-first storytelling, graphics, and long-form content like blogs, in alignment with editorial strategy and the calendar.· Own content workstreams end to end, from concept and drafting through review, publishing, and performance follow-up, against the editorial calendar.· Translate enterprise priorities and complex topics into clear, engaging stories that reflect Lilly’s voice and resonate with target audiences.· Maintain a consistent brand voice, tone, and quality standard across content, applying editorial guidance from the Senior Director, Digital & Social Media.· Ensure content is optimized for both traditional search and AI-generated answers, applying emerging best practices for how brands show up in LLM-powered search.· Use AI-enabled tools to support ideation, drafting, and production, enhancing the speed and quality of the work without compromising craft.· Monitor content performance and audience response, applying insights to sharpen and improve future content.· Support community management and audience engagement across platforms, helping the team move at the speed of the conversation.· Collaborate with designers, video producers, and digital operations partners to bring content to life and ensure it publishes cleanly and on time.· Partner with teams across Global Communications to support priority narratives, launches, and landmarks with timely, high-quality content.**Basic Qualifications**