Associate Site Reliability Engineer

i3 Verticals, LLC; Nashville (TN); On-site; USD 100,000 - 140,000; Full time

Job summary

i3 Verticals, LLC seeks an Associate Site Reliability Engineer in Nashville, TN to monitor, troubleshoot, and optimize production systems. You will collaborate with software teams to implement scalable, reliable architectures and participate in capacity planning and disaster recovery planning.

Responsibilities include incident response, automation development, and documenting best practices. Experience with monitoring tools and configuration management is preferred; AWS/CI-CD familiarity is

Qualifications

• 1-3 years of Site Reliability Engineering or similar engineering role.
• Experience with monitoring tools such as Site24x7, New Relic, CloudWatch or GuardDuty.
• Experience with configuration management tools such as Chef or Puppet.
• Strong sense of ownership over your work.
• Determination to follow issues to resolution with or without guidance.

Responsibilities

• Monitor the health and performance of production systems and infrastructure.
• Respond to incidents to ensure timely resolution and minimize downtime.
• Develop and maintain monitoring, alerting, and automation tools.
• Collaborate with software engineers to design scalable, reliable solutions.
• Participate in capacity planning and performance tuning for growth.
• Contribute to disaster recovery and failover strategies.
• Document processes and best practices for knowledge sharing.
• Stay current with industry trends in site reliability engineering.

Skills

Site Reliability Engineering

Monitoring

Incident response

Automation

Ownership mindset

Tools

Site24x7

New Relic

CloudWatch

GuardDuty

Job description

JOB TITLE: Associate Site Reliability Engineer

FLSA STATUS: Exempt

DEPARTMENT: Technology

REPORTS TO: Director, Information Technology

SUPERVISORY RESPONSIBILITIES: No

TRAVEL: None

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Monitor the health and performance of production systems and infrastructure.
• Respond to and investigate incidents to ensure timely resolution and minimize downtime.
• Develop and maintain monitoring, alerting, and automation tools to improve system reliability and efficiency.
• Collaborate with software engineers to design and implement scalable and reliable solutions.
• Participate in capacity planning and performance tuning activities to support business growth.
• Contribute to the design and implementation of disaster recovery and failover strategies.
• Document processes, procedures, and best practices to facilitate knowledge sharing and training.
• Stay current with industry trends and best practices in site reliability engineering and related technologies.
• Serve as a primary point of contact for all infrastructure supporting our enterprise applications
• Engage and assist our security team to provision and maintain a secure environment for our applications
• Execute quarterly security scans and work with security and development teams to resolve
• Create and maintain a portfolio of templates, scripts, and configurations for developers to use when building out new environments or applications
• Work with our vendors to help maintain our dedicated environment

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• 1-3 years’ experience in Site Reliability Engineering or similar engineering role
• Practical experience with device and application monitoring tools (ex: Site24x7, New Relic, CloudWatch, GuardDuty, etc.)
• Experience using configuration management tools such as Chef or Puppet
• Strong sense of ownership over your work
• Determination to follow issues to resolution both with and without guidance

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Experience migrating applications from dedicated environments to cloud-based providers
• AWS certification (Solutions Architect, SysOps Administrator, DevOps Engineer)
• Experience setting up and securely configuring web servers such as Apache, Nginx, and IIS
• Experience creating and maintaining pipelines within CI/CD tools such as Azure DevOps, AWS CodeDeploy, or BitBucket.
• Knowledge creating and maintaining containerized applications

Qualifications

Experience

Required

1-3 years: Site Reliability Experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.