Associate Salesforce Administrator

Applied Systems Canada; United States; Remote; CAD 87,000 - 113,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Remote-friendly / flexible work

Paid time off

Job summary

Applied Systems Canada is seeking an Associate Salesforce Administrator to join the Corporate IT team. You will support day-to-day administration, configuration, and optimization of the Salesforce platform, collaborating with experienced teammates to deliver scalable, user-focused solutions.

The role emphasizes translating business needs into Salesforce features, maintaining data quality, and contributing to security configurations, documentation, and SOPs.

Qualifications

• 0–2 years of experience as Salesforce Administrator or similar IT/support role.
• Familiarity with Salesforce fundamentals and platform functionality.
• Exposure to Sales Cloud or Service Cloud environments.
• Strong communication and cross-team collaboration.

Responsibilities

• Translate business requirements into scalable Salesforce solutions with focus on user experience.
• Configure Salesforce features including Flow, fields, layouts, record types, apps, and automation.
• Support data quality initiatives and maintain data integrity.
• Assist with security configuration including users, roles, profiles, permissions.
• Monitor tickets and provide triage, escalating when needed.
• Create and maintain documentation and SOPs for Salesforce processes.
• Collaborate with senior team members on solutions.

Skills

Salesforce Admin

Sales Cloud / Service Cloud

Requirements gathering

Communication

Team collaboration

Tools

Flow Builder

Salesforce Setup

Job description

Job Description

Role title: Associate Salesforce Administrator

Team: Corporate IT

Salary range: $62,000-$80,000 USD

Location: Remote, USA or Remote, CAN

Opportunity for Impace

Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.

We’re looking for an Associate Salesforce Administrator to join our Corporate IT team. In this role, you’ll support the day-to-day administration, configuration, and optimization of the Salesforce platform while partnering with experienced team members to deliver scalable, user-focused solutions.

What You’ll Own

• Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience
• Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools
• Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
• Assist with security configuration including users, roles, profiles, permissions, and sharing settings
• Monitor support tickets, provide first-level triage and elevate issues as needed
• Partner with senior team members to review solutions and contribute to broader platform discussions
• Create and maintain documentation and standard operating procedures for Salesforce processes
• Ability to work within Claude to build automations to manage/monitor internal processes and personal work

What You’ll Bring

• 0-2 years of experience as a Salesforce Administrator or in a related IT/support role
• Familiarity with Salesforce fundamentals and platform functionality
• Exposure to Sales Cloud or Service Cloud environments
• Strong communication skills and ability to collaborate across teams

What Could Set You Apart

• Salesforce Administrator certification (or progress toward certification)
• Experience with Flow Builder or other declarative automation tools
• Curiosity and eagerness to learn and grow within the Salesforce ecosystem

Your background may bring strengths we have not listed here. If the role and its impact interest you, we encourage you to apply.

Build a career that moves an industry

Applied is the connective intelligence transforming how insurance works. We build the platforms , data, and intelligent systems that connect agencies and carriers across the insurance lifecycle.

Here, careers move with the work . You can own meaningful decisions, build what reaches the market, expand your scope as the business evolves, and work alongside people who bring expertise, curiosity, and care to what they create.

What You Can Expect

• Work with reach: Build products, services, or programs that support agencies, carriers, and teammates across the insurance lifecycle.
• Ownership with context: Make decisions with a clear view of customer needs, business priorities, and the teammates who bring the work to market.
• Growth through scope: Expand your impact through meaningful projects, cross-functional exposure, learning opportunities, and stretch work as the business evolves.
• Built by people: Work with people who bring expertise, curiosity, and care to what they build, and who share accountability for moving the work forward.

Benefits And Support

Our benefits support your health, time, and life beyond work.

• Medical, dental, and vision coverage
• Holiday and vacation time
• Health and wellness days
• A day off for your birthday

Compensation Transparency

The anticipated base salary range for this position is 62,000-80,000 USD. Starting pay reflects the role’s scope and the successful candidate’s relevant experience, skills, and location.

Candidate security

Applied communicates with candidates through an @appliedsystems.com email address or our official careers portal. Our recruiters will never request payment or ask for bank account details, government identification numbers, or other sensitive financial information during initial recruiting conversations.

Background checks

Employment is contingent on successful completion of the background checks and verification steps that apply to the role and location.

Use of AI in recruitment

Applied may use AI-enabled tools to support parts of the recruitment process, such as organizing application information, scheduling, and workflow administration. Hiring decisions include human review and follow applicable laws and company policy.

Equal employment opportunity

Applied Systems is an Equal Employment Opportunity Employer. We make employment decisions based on job-related qualifications and business needs, without regard to race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.