Associate – Sales/Telesales (Remote)

Sutherland; Dallas (TX); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading insurance services provider is seeking a full-time representative to assist customers with travel insurance inquiries. This position allows for remote work flexibility and requires strong communication and problem-solving skills. Candidates must have a high school diploma and an active insurance license, with a minimum of 1 year experience in a call center or sales-related role. Competitive compensation includes a salary of $20/hour plus bonuses and comprehensive benefits.

Benefits

Performance bonuses

401k

Comprehensive benefits

Flexible remote work arrangement

Qualifications

• High school diploma or GED required.
• Active insurance license is essential.
• 1+ year experience in call center or sales role.

Responsibilities

• Provide accurate responses to travel insurance inquiries.
• Align customer needs with suitable products.
• Deliver exceptional customer experiences.
• Resolve service issues effectively.

Skills

Customer service skills

Problem-solving skills

Communication skills

Sales experience

Education

High school diploma or GED

Active property and casualty or personal lines insurance license

Tools

MS Outlook

Job description

Overview

Full-time position in Insurance Services with a flexible remote work arrangement in a dynamic and diverse environment.

What to Expect (Job Responsibilities)

• Provide accurate and timely responses to inquiries regarding travel insurance coverage
• Identify the root cause of customer interest in travel insurance and align their needs with suitable products
• Deliver exceptional customer experiences by understanding and addressing customer needs
• Communicate information clearly and concisely to ensure customer understanding
• Resolve service issues and complaints effectively, utilizing strong problem-solving skills

What is Required (Qualifications)

• High school diploma or GED
• Active property and casualty or personal lines insurance license
• Proficiency in email communication, preferably MS Outlook
• Minimum of 1 year of experience in a call center environment
• Minimum of 1 year of experience in a sales-related role or a role with sales aspects

How to Stand Out (Preferred Qualifications)

• Experience in the insurance industry
• Experience in the travel industry

Compensation and Benefits

• Salary of $20.00 hourly, plus monthly performance bonuses and 401k
• Support for licensing exams, both financially and educationally
• Comprehensive benefits including medical, dental, vision, EAP, and health and wellness programs
• Significant advancement opportunities, with 80% of frontline leaders promoted from within
• Flexible remote work arrangement
• Full-time position in a dynamic and diverse environment

#InsuranceServices #CustomerExperience #CareerGrowth #RemoteWork #CompetitivePay

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