Associate Sales Representative - Syracuse- Acute Care

Stryker; New York (NY); Hybrid; USD 59,000 - 72,000; Full time

Job summary

Stryker seeks a Field-based Associate Sales Representative to promote Acute Care products to healthcare providers. You will support demonstrations, manage customer relationships, and deliver post-sale training to drive adoption.

You’ll participate in training programs, travel up to 70%, and collaborate with the sales team to meet targets and advance within Stryker.

Qualifications

• Personal skills in time management and multitasking to support field sales activities.
• Experience coordinating with healthcare facilities and documenting customer interactions.
• Strong client-facing communication and problem-solving abilities.

Responsibilities

• Promote Stryker Medical products to doctors, nurses, and staff while building relationships.
• Educate Healthcare Professionals on proper use, maintenance, and product updates.
• Provide consultative service to boost customer satisfaction and responsiveness.
• Assist post-sale implementation and training to drive adoption.
• Drive equipment usage agreement compliance with customers.
• Meet annual budgeted objectives within assigned geography.

Skills

Time management

Account management

Reporting experience

Customer service

Education

Bachelor's degree

Job description

Field-based Associate Sales Representative - Acute Care

As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting Stryker's Acute Care products and solutions to healthcare providers. You’ll assist with engaging product demonstrations, contribute to managing customer relationships, and provide exceptional support to ensure client satisfaction. Additionally, you’ll participate in training programs, attend industry events, and collaborate with the sales team to help achieve business goals. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior sales role within Stryker.

What you will do

• Promote Stryker Medical products to doctors, nurses, and appropriate staff personnel and provide excellent customer service and develop the customer relationship.
• Educate and inform Healthcare Professional regarding the proper use and maintenance, product functionality and updates, changes to product portfolio, and educational programs.
• Focus on customer satisfaction by solving problems through a consultative approach and providing a highly responsive and unsurpassed level of customer service.
• Assist in post-sale implementation and training to ensure customer adoption of and satisfaction.
• Drive equipment usage agreement compliance with customers.
• Meet targeted annual budgeted objectives within your assigned geography.

What you need

• Required:
  • Bachelor’s degree.
  • 0+ years of professional experience.
• Preferred:
  • Sales and marketing internship.
  • Excellent time management, account management, experience with reports, and customer service skills.

Additional Information

• A valid driver’s license in the state of residence and a good driving record is required.
• At times, may be required to move, set up and demonstrate equipment weighing up to 50 pounds - reach, push, or pull in order to accomplish job accountabilities.
• May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.
• Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention.
• May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.
• Travel Percentage: 70%

#WeAreStryker

Salary

$65,000 base and may be eligible to earn bonuses + benefits.

Location and Work Flexibility

• Remote - Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.
• Field-based - You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.
• Onsite - Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.
• Hybrid - You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

Equal Opportunity Employer Statement

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Health & Safety Requirements

Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Company Overview

We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

Contact and Application

To learn more about this opportunity, please visit the Stryker website (www.stryker.com).