Associate Sales Consultant

Toll Brothers; Virginia (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical/dental

401(k) with company match

Discounted stock purchase

Discounts on homes and appliances

Job summary

Toll Brothers, America's Luxury Home Builder, is seeking an Associate Sales Consultant in Aldie, Virginia. This role entails assisting in achieving community sales goals, including traffic generation, customer satisfaction, and providing a luxury customer experience.

The ideal candidate will maintain a full-time, on-site work schedule and must possess a Real Estate license in some states. We offer an excellent benefits package including medical/dental coverage and a 401(k) plan.

Qualifications

• 1+ years sales and/or customer service experience preferred.
• Willingness to be mentored and take on additional responsibilities.
• Self-starter motivated to learn through mentorship.

Responsibilities

• Assist in generating traffic and maintaining online presence.
• Learn to manage the supply of quick delivery homes.
• Provide exceptional customer service and facilitate communication.

Skills

Customer Service

Selling techniques

Collaboration

Negotiation

Communication

Coachable

Education

Real Estate License

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

Job ID 25132
Location Toll Brothers - Aldie, Virginia 20105 United States
Category Sales - Non-management
Percentage Travel Required None
Education Required College Degree Not Required
Job Type Full Time

Sell luxury homes for an award-winning company!

Toll Brothers , America's Luxury Home Builder, seeks a dynamic Associate Sales Consultant for one of our new luxury home communities in Aldie, Virginia.

What is the opportunity?

The Associate Sales Consultant is working in a training capacity to become a Sales Consultant. Responsible for assisting to achieve all community sales goals. This includes but is not limited to the following: generating traffic numbers, agreement of sales, customer satisfaction and serving as a point of contact to deliver a luxury customer experience from a customer’s first visit through move‑in.

This position is on‑site 5 days per week

What are the primary responsibilities?

• Generate Traffic
  • Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
  • Support the Online and Onsite Sales teams to help drive internet lead conversion
  • Build and leverage relationships with Real Estate Agents
  • Conduct regular prospecting and appointment setting activities
  • Coordinate with the marketing team to plan traffic generating activities
• Drives Results
  • Learn how to manage the supply of quick delivery home in the community
  • Complete competitive analysis on products, features, neighborhoods, and amenities
  • Monitor community and model home appearance to achieve White Glove Checklist standards
  • Demonstrate model home, community/floorplan features and homesites to customers
  • Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
  • Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
  • Attend and participate in all sales meetings
• Customer Service
  • Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story
  • Partner with the design studio team to meet business objectives and enhance the customer experience
  • Assist in facilitating mortgage process with TBI Mortgage, which can include:
    • On the front end, ensuring buyer makes application with TBIM and receives commitment letter.
    • On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser
  • Assist with facilitating the weekly communication processes with post‑sale customers
  • Deliver Tiffany closing gift to homeowner’s new home

We offer an excellent compensation and benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!

Qualifications

Does this describe you?

• Customer Service: gain an understanding of the customer to learn how to create win‑win solutions
• Selling: interested in developing sales techniques to generate leads and gain customer commitment
• Collaboration: ability to work with internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales
• Negotiation: develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
• Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
• Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties

Do you have these qualifications?

• Real Estate license is required in some states
• Weekend availability is required
• Maintains a full‑time, 5‑day work week
• Self‑starter, motivated to learn through mentorship
• Preferred:
  • Bachelor’s degree
  • 1+ years sales and/or customer service experience

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti‑discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.