Associate Sales Consultant

Toll Brothers; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) with company match

Discounted stock purchase

Home discounts and appliances

Job summary

Toll Brothers, America’s Luxury Home Builder, seeks a dynamic Associate Sales Consultant for a new luxury community in Reno, Nevada. This on-site role trains to become a Sales Consultant, supporting traffic, customer experience, and paperwork from first visit to move-in.

You will collaborate with Online and Onsite Sales, coordinate with real estate agents, and assist with mortgage processes, while attending sales meetings in a Fortune 500 environment. Weekend availability may be required.

Qualifications

• Customer service: understand customer to create win-win solutions.
• Selling: develop skills to generate leads and gain commitments.
• Collaboration: work with Online/Onsite Sales across departments.

Responsibilities

• Generate traffic and support online/on-site sales teams.
• Learn to manage quick delivery home supply and model demos.
• Assist with mortgage process and paperwork for Toll Brothers homes.
• Attend and participate in all sales meetings.

Skills

Customer service

Selling

Collaboration

Negotiation

Education

Real estate license

Bachelor’s degree

Tools

Salesforce

MLS

Job description

Overview

Sell luxury homes for an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today,we’rea Fortune 500 companyoperatingin over 60 markets.We’rethe country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers, America's Luxury Home Builder, seeks a dynamic Associate Sales Consultant for one of our new luxury home communities in Reno, Nevada.

What is the opportunity?

This position will be on-site 5 days per week.

The Associate Sales Consultant is working in a training capacity to become a Sales Consultant. Responsible for assisting to achieve all community sales goals. This includes but is not limited to the following: generating traffic numbers, agreement of sales, customer satisfaction and serving as a point of contact to deliver a luxury customer experience from a customer’s first visit through move-in.

What are the primary responsibilities?

• Generate Traffic
  • Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
  • Support the Online and Onsite Sales teams to help drive internet lead conversion
  • Build and leverage relationships with Real Estate Agents
  • Conduct regular prospecting and appointment setting activities
  • Coordinate with the marketing team to plan traffic generating activities
• Drives Results
  • Learn how to manage the supply of quick delivery home in the community
  • Complete competitive analysis on products, features, neighborhoods, and amenities
  • Monitor community and model home appearance to achieve White Glove Checklist standards
  • Demonstrate model home, community/floorplan features and homesites to customers
  • Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
  • Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
  • Attend and participate in all sales meetings
• Customer Service
  • Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story
  • Partner with the design studio team to meet business objectives and enhance the customer experience
  • Assist in facilitating mortgage process with TBI Mortgage, which can include:
    • On the front end, ensuring buyer makes application with TBIM and receives commitment letter.
    • On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser
  • Assist with facilitating the weekly communication processes with post-sale customers
  • Deliver Tiffany closing gift to homeowner’s new home

This is an excellent opportunity to build your real estate career with one of the nation's most respected Fortune 500 companies!

Qualifications

Does this describe you?

• Customer Service: gain an understanding of the customer to learn how to create win-win solutions
• Selling: interested in developing sales techniques to generate leads and gain customer commitment
• Collaboration: ability to work with internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales
• Negotiation: develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment

  Do you have these qualifications?

  • Essential:
    • Real Estate license is required in some states
    • Weekend availability is required
    • Maintains a full-time, 5-day work week
    • Self-starter, motived to learn through mentorship
  • Preferred:
    • Bachelor’s degree
    • 1+ years sales and/or customer service experience

  We offer an excellent compensation and benefits package

  • comprehensive medical/dental
  • 401(k) with a company match
  • discounted stock purchase
  • discounts on mortgages, homes, appliances, and much more!

  Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!

  Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

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