Associate RTSM Specialist (UK/US)

Worldwide Clinical Trials; Durham (NC); Remote; USD 70,000 - 95,000; Full time

Job summary

Worldwide Clinical Trials is seeking an Associate RTSM Specialist to support RTSM solutions across global trials. You will coordinate system updates, resolve issues, manage timelines, and support stakeholders throughout the study lifecycle to ensure regulatory compliance, data integrity, and patient safety.

You will work with internal teams, sponsors, and external partners to deliver high-quality RTSM services, taking ownership of live projects and contributing to operational excellence in

Qualifications

• Degree in a relevant discipline or equivalent combination of education and professional experience.
• Minimum 1 year of RTSM experience and at least 2 years in a CRO or pharmaceutical environment.
• Experience in CRO or pharmaceutical setting and knowledge of RTSM design and randomisation.
• Understanding of clinical trial conduct, blinding, patient safety, data integrity and regulations.

Responsibilities

• Manage RTSM study amendments, ensuring deliverables are on time and within quality standards.
• Coordinate RTSM project activities with sponsors, study teams, and internal stakeholders.
• Serve as primary escalation point for RTSM maintenance activities and issue resolution.
• Monitor study randomisation processes to ensure accurate execution and study integrity.
• Create and execute User Acceptance Testing (UAT) plans and involve sponsor in testing.
• Review and approve study support materials, helpdesk documentation and system deliverables.
• Conduct financial reviews and support budget management related to change orders.
• Perform quality control checks and support ongoing operational activities.

Skills

RTSM experience

Stakeholder management

Client communication

Attention to detail

Multi-priority handling

Education

Relevant degree in life sciences

Job description

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world.

With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.

Make an Impact as an Associate RTSM Specialist at Worldwide

Play a key role in the successful delivery and ongoing support of RTSM (Randomization and Trial Supply Management) solutions used in clinical trials around the world. In this position, you'll help ensure studies run smoothly by coordinating system updates, resolving issues, managing timelines, and supporting stakeholders throughout the study lifecycle.

You'll work closely with internal teams, sponsors, and external partners to deliver high-quality RTSM solutions while maintaining compliance, data integrity, and patient safety. Your expertise will contribute directly to the execution of clinical trials, helping teams make informed decisions and maintain operational excellence.

This is an opportunity to take ownership of live RTSM projects, collaborate across functions, and make a meaningful impact on the delivery of innovative clinical research.

Where You'll Work

This is a remoterole open to candidates based in UK or US. You will collaborate with global teams across multiple time zones.

What You'll Do

• Manage RTSM study amendments, ensuring deliverables are completed on time, within scope, and in accordance with established quality standards.
• Coordinate and communicate RTSM project activities with sponsors, study teams, and internal stakeholders.
• Serve as the primary escalation point for RTSM maintenance activities, driving issue resolution through to completion.
• Monitor study randomisation processes to ensure accurate execution and support study integrity.
• Create and execute User Acceptance Testing (UAT) plans and facilitate sponsor participation in testing activities.
• Review, prepare, and approve study support materials, helpdesk documentation, and system-related deliverables.
• Perform financial reviews and support budget management activities related to change orders.
• Conduct quality control checks, process study schedules and inventory files, and support ongoing operational activities as required.

What You’ll Bring

• Degree in a relevant discipline or equivalent combination of education and professional experience.
• Minimum 1 year of RTSM experience and at least 2 years of experience within a CRO or pharmaceutical environment.
• Experience working within a Contract Research Organisation (CRO) or pharmaceutical setting.
• Knowledge of RTSM study design, randomisation methodologies, and just-in-time drug supply processes.
• Understanding of clinical trial conduct, blinding practices, patient safety requirements, data integrity principles, and applicable regulations.
• Demonstrated ability to manage and support the delivery of RTSM solutions used in clinical trials.
• Strong client‑facing, communication, and stakeholder management skills.
• Proficiency in English, with strong written and verbal communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.

Discover the Difference

We love knowing that someone is going to have a better life because of the work we do. Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit http://www.worldwide.com/careers or connect with us on LinkedIn.