Associate Retention Strategist, Lifecycle Marketing

Structured; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

Join a forward-thinking retention marketing agency as an Associate Retention Strategist, where you can make a real impact in the ecommerce space. This fully remote position offers a unique opportunity to work closely with experienced strategists, gaining hands-on experience in lifecycle marketing. You'll be responsible for executing innovative marketing campaigns, managing email service provider systems, and collaborating with cross-functional teams. The company values growth, creativity, and clear communication, ensuring that you have the support and mentorship needed to thrive in your career. If you are passionate about driving results and building lasting client relationships, this role is perfect for you.

Benefits

Structured training and mentorship

Remote-first culture

Career growth opportunities

Collaborative team environment

Qualifications

• 2+ years experience in email and SMS marketing, ideally in ecommerce.
• Strong project management skills and detail-oriented approach.

Responsibilities

• Support execution of email, SMS, and referral campaigns.
• Write strategic briefs and manage ESP systems for clean data flow.
• Build performance reports with data-driven insights.

Skills

Email Marketing

SMS Marketing

Project Management

Communication Skills

Creativity

Tools

Klaviyo

Customer.io

Sendlane

Braze

Attentive

Postscript

Job description

Are you ready to make a meaningful impact and fast-track your career in lifecycle marketing?
At Structured, growth isn’t just a goal — it’s our mission. For our clients and for our team, we specialize in helping ecommerce brands scale their lifecycle channels, driving measurable results that directly move the bottom line.

We’re looking for a driven and detail-oriented Associate Retention Strategist to join our high-performing team. This role is a launchpad for emerging lifecycle marketers who want to deepen their expertise with mentorship, real-world training, and hands-on experience. If you demonstrateownership, believe in a growth mindset, are obsessed with creativity, innovation, & results, and value clear, candid, and kind communication, you’ll thrive here.

What You'll Do

As an Associate Retention Strategist, you’ll play a vital role in helping our clients elevate their retention marketing programs. You’ll work closely with senior strategists and cross-functional teams to execute best-in-class lifecycle strategies. Key responsibilities include:

• Support Lifecycle Marketing Strategists with the end-to-end execution of email, SMS, and referral campaigns.

• Write detailed strategic briefs for campaigns that drive clarity and ensure high-quality execution.

• Manage ESP (Email Service Provider) systems, ensuring clean data flow, list management, and campaign setup.

• Coordinate across internal teams (designers, copywriters, strategists) and clients to ensure smooth collaboration and timely asset delivery.

• Manage and deploy campaigns — from segmentation and QA to scheduling and launch — according to client content calendars.

• Help organize and participate in client meetings, providing progress updates, insights, and strategic input.

• Build and present weekly, monthly, and quarterly performance reports with data-driven insights and recommendations.

• Own campaign calendars and workflows, ensuring deliverables are approved, revised, and launched on time and to the highest standards.

What You Bring

• Experience: 2+ years hands-on experience with email and SMS marketing production, ideally in an agency or ecommerce-focused environment.

• Technical Skills: Working knowledge of ESPs such as Klaviyo, Customer.io, Sendlane, Braze, Attentive, or Postscript; basic HTML/CSS skills for email template editing.

• Organizational Excellence: Strong project management skills; you’re disciplined, detail-oriented, and able to prioritize effectively in a fast-moving environment.

• Collaborative Approach: Excellent communication and relationship-building skills; you’re as comfortable collaborating with internal teams as you are presenting to clients.

• Ownership Mindset: Proactive, accountable, and committed to delivering excellent work with minimal supervision.

• Growth Mentality: You embrace feedback, seek learning opportunities, and are excited to grow into a Lifecycle Marketing Strategist.

Why Join Structured?

• Career Growth: We invest heavily in your development with structured training, mentorship, and a clear pathway for advancement.

• Remote-First Culture: Work from anywhere while staying highly connected to a supportive and collaborative team.

• High-Performance Environment: Join a team committed to excellence, innovation, and continuous improvement in the world of lifecycle marketing.

• Real Impact: Work hands-on with ecommerce brands, helping them deliver personalized experiences that drive retention and loyalty.

This is a full-time, fully remote position.
Compensation: $60,000–$70,000, depending on experience.

About Structured
Structured is a retention marketing agency that partners with ambitious ecommerce brands to scale their customer lifecycle channels. We believe in extreme ownership, having a growth mindset, creativity & innovation, and clear, candid, and kind communication — both internally and externally. If these values resonate with you, we can’t wait to meet you.