Associate Retail Sales - Product Development Center

Harley-Davidson; Wauwatosa (WI); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading motorcycle manufacturer in Wauwatosa is seeking a Retail Sales Associate for their Product Development Center. This part-time role requires outstanding hospitality and sales skills to ensure a positive customer experience. Ideal candidates should have a high school diploma and at least two years of retail or guest service experience. The position is onsite, requires about 16-24 hours per week, and offers a competitive pay range of $15.50 per hour.

Benefits

Employee discounts on products

Annual bonus programs

Health insurance benefits

401k program

Onsite fitness centers

Employee stores

Qualifications

• Two years of previous experience in a guest service or retail work environment.
• Ability to understand and resolve guest questions or issues while keeping the organization’s goals in mind.

Responsibilities

• Provide a positive, enjoyable learning experience for all guests.
• Conduct guest transactions in a professional manner using a point-of-sale system.
• Help maintain a neat and clean retail environment.
• Assist or learn all facets of guest service and processing merchandise.

Skills

Outstanding hospitality skills

Sales skills

Ability to resolve guest questions

Teamwork

Education

High school diploma or equivalent

Job description

Overview

Auto req ID:43660
Title:Associate Retail Sales - Product Development Center
Job Function:Customer Service
Location:PDC
Workplace Category:Onsite
Company:Harley-Davidson Motor Company
Full or Part-Time:Part Time
Shift:SHIFT1

At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

The Harley-Davidson Motor Company Product Development Center (PDC) located in Wauwatosa, WI is home to the mantra – You dream it. We build it. Join our team as a Associate Retail Sales - Product Development Center.

Job Summary

The Retail Sales Associate (RSA) is the first point of contact for PDC Employee Store guests and will be responsible for providing a positive, enjoyable learning experience for all guests. The RSA is an integral member of our retail team, responsible for day-to-day operations under the direction of the Lead RSA. The RSA will be responsible for imparting knowledge about our products/services to guests conducting sales, processing merchandise, contributing to a positive/professional team-based work environment and performing various guest-facing activities.

Days of Operation

The hours of operation may change as we determine traffic patterns and adjust hours. Tue 7:45a-4:15p; Wed 7:45a-4:15p

Job Responsibilities

• Must be able to work 16 hours per week on average and fill in for Lead RSA in absence approximately 24 hours per week
• Requires outstanding hospitality skills with the ability to understand and resolve guest questions or issues
• Conduct guest transactions and interactions in a professional manner using a point-of-sale system
• Possess sales skills that will contribute to achieving sales goals
• Help maintain a neat and clean retail environment
• Must be willing to take direction from Lead RSA to assist or learn all facets of guest service and processing merchandise within our retail shop
• Demonstrated ability to work in a team environment while being fair, honest, creative, and positive
• Manage multiple duties simultaneously and work in a dynamic, fast-paced environment

Education Specifications

• High school diploma or equivalent required

Experience Requirements

• Two years of previous experience in a guest service or retail work environment.
• Ability to understand and resolve guest questions or issues while keeping the organization’s goals in mind.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Additional Details

Direct Reports: No
Travel Required: 0 - 10%
Pay Range: $15.50
Visa Sponsorship: This position is not eligible for visa sponsorship
Relocation: This position is not eligible for relocation assistance