ASSOCIATE, RETAIL

Goodwill Industries of Arkansas; Fayetteville (AR); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading company in the retail sector is seeking an Associate to support day-to-day operations and ensure compliance with company standards. The role involves customer service, merchandising, and maintaining a safe environment. Ideal candidates will possess strong communication skills and a positive attitude.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Ability to lift up to 35 pounds frequently and 50 pounds occasionally.

Responsibilities

• Ensure proper customer service to all donors and customers.
• Participate in pricing, displaying, and selling store merchandise.
• Maintain a clean and safe environment in the store.

Skills

Customer Service

Communication

Initiative

Education

General educational background

Job description

Join to apply for the ASSOCIATE, RETAIL role at Goodwill Industries of Arkansas

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

General Description of Position

To assist the Assistant Manager and Retail Store Manager and leadership team with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies, and procedures. May supervise community service workers and volunteers on a limited or as-needed basis.

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management.

Essential Duties and Responsibilities

• Ensure proper customer service to all donors and customers.
• Meet designated production guidelines.
• Participate in pricing, displaying, and selling store merchandise within price ranges established by Goodwill management.
• Assist in developing additional donors for the store.
• Maintain the interior and exterior of the store in an attractive manner.
• Occasionally balance cash register receipts, prepare daily bank deposits, and maintain records of store transactions.
• Use cash register to total sales and accept payments.
• Ensure proper rotation of all store merchandise.
• Manage store's loss control by monitoring customers and employees and reporting suspicious activity.
• Maintain a clean and safe environment in the store, processing area, and donation center.
• Attend regular store meetings and observe safety procedures and personnel policies.
• Act as a positive role model for employees, trainees, and customers.
• Perform any other related duties as required or assigned.

Qualifications

Must be able to perform each essential duty satisfactorily. Requirements include:

Education and Experience

Minimum: General educational background without high school completion, plus 0 to 6 months related experience and/or training, or equivalent.

Additional Information

• Frequent physical exertion and exposure to unfit donated goods.
• Excellent customer service skills.
• Effective communication skills.
• Some computer knowledge is a plus.
• Ability to interact cordially with a variety of people and explain Goodwill's mission.
• Must be able to read, write, and communicate clearly in English.
• Ability to work a flexible schedule, including holidays, nights, weekends, and occasionally over 40 hours per week.
• Ability to function in a hectic environment with occasional high stress.
• Must take initiative and make decisions within policies.
• Observe and enforce safety policies.
• Knowledge of clothing, furniture, and household items.
• Ability to lift up to 35 pounds frequently and 50 pounds occasionally.
• Stand, walk, bend, stretch, and stoop for prolonged periods.
• Reliable transportation required.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development