Associate Regional Field Operations Manager - Southwest

Otis Elevator Co.; Los Angeles (CA); Remote; USD 114,000 - 172,000; Full time

Job summary

A leading company in elevator and escalator manufacturing is seeking an Associate Regional Field Operations Manager to lead field operations in the Southwest. This role involves training teams, ensuring service quality, and resolving customer issues, offering a competitive salary and growth opportunities.

Benefits

Comprehensive benefits

Opportunities for growth and development

Qualifications

• At least 5 years of elevator industry experience.
• Management experience required.
• Ability to travel up to 50%.

Responsibilities

• Provide ongoing training and leadership to service and repair teams.
• Oversee the quality of all field operations.
• Investigate and resolve critical customer issues.

Skills

Communication

Leadership

Organizational Skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Associate Regional Field Operations Manager - Southwest

Apply: Remote type, Locations: OT335: SA - LOS ANGELES, CA, 2701 Media Center Drive, Los Angeles, CA, 90065 USA; OTCAH: California Home Offices, Remote Location, CA, 06032 USA; Time type: Full time; Posted on: Posted 2 Days Ago; Job requisition id: 20131008

Job Overview

Otis Elevator Company is seeking a highly motivated Associate Regional Field Operations Manager to lead and support field operations in the Southwest area. This role involves providing leadership, training, and ensuring quality service delivery.

Key Responsibilities

• Provide ongoing training and leadership to service and repair teams.
• Oversee the quality of all field operations, ensuring proper resource allocation.
• Investigate and resolve critical customer issues.
• Promote the use of digital tools among service teams.
• Lead process workshops and enforce adherence to service processes.
• Monitor field tests, inspections, and data reports.
• Collaborate with service managers on performance issues.
• Identify improvement opportunities and implement solutions.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• At least 5 years of elevator industry experience.
• Management experience required.
• Strong communication, leadership, and organizational skills.
• Ability to travel up to 50%.

Additional Information

Otis does not support sponsorship for this position. We offer comprehensive benefits, competitive salary ($114,400 - $171,600), and opportunities for growth and development.

Join Otis, a global leader in elevator and escalator manufacturing and service, serving iconic landmarks worldwide. Be part of a diverse, innovative team committed to safety, ethics, and quality.

Otis is an Equal Opportunity Employer. For accommodations or more information, contact us at [e-mail].