Associate Regional Field Operations Manager - Midwest

Otis Elevator Co.; Chicago (IL); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in the elevator and escalator manufacturing industry is seeking a qualified candidate for a leadership role. The position involves training and managing service colleagues, ensuring operational quality, and enhancing service processes. Ideal candidates will have significant industry experience and strong communication skills, along with a commitment to safety and innovation.

Benefits

Comprehensive benefits package

Generous 401(k) plan with company match

Three weeks of paid vacation

Opportunities for professional development

Performance recognition programs

Qualifications

• 5 years of experience in the elevator industry required.
• Proven management experience essential.
• Willingness to travel up to 50% of the time.

Responsibilities

• Provide ongoing training and leadership for service and repair colleagues.
• Ensure quality and resource allocation for all service and repair operations.
• Investigate and resolve critical customer issues efficiently.

Skills

Communication

Leadership

Time Management

Organizational Skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft-based software

Job description

Employer Industry: Elevator and Escalator Manufacturing

Why consider this job opportunity:
- Comprehensive benefits package, including medical, dental, and vision coverage for you and eligible dependents
- Generous 401(k) plan with company match and automatic retirement contributions from day one
- Three weeks of paid vacation along with paid company holidays
- Opportunities for professional development through tuition reimbursement and leadership training
- Performance recognition programs, including spot bonuses and service anniversary celebrations
- Dynamic work environment with a focus on safety, ethics, and innovation

What to Expect (Job Responsibilities):
- Provide ongoing training and leadership for service and repair colleagues in the Midwest operating area
- Ensure quality and resource allocation for all service and repair field operations
- Investigate and resolve critical customer issues efficiently
- Advocate for the use of digital tools and applications to enhance service operations
- Monitor field tests and first inspections, ensuring adherence to service processes

What is Required (Qualifications):
- High school diploma or equivalent required; bachelor’s degree preferred
- Minimum of 5 years of experience in the elevator industry
- Proven management experience
- Strong verbal and written communication skills for effective stakeholder engagement
- Willingness to travel up to 50% of the time

How to Stand Out (Preferred Qualifications):
- Experience in a technical setting with proficiency in Microsoft-based software
- Demonstrated leadership abilities and a goal-oriented mindset
- Strong time management and organizational skills
- Ability to thrive in a team-oriented work environment
- Experience in process improvement and project management

#ElevatorIndustry #LeadershipOpportunity #CareerGrowth #EmployeeBenefits #InnovativeWorkplace

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