Associate Quality Technician

Permobil, Inc.; Pasco (WA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical benefits

HSA matching

401(k) with match

Job summary

Permobil, Inc. in Pasco, WA is seeking an Associate Quality Technician to support the Quality Assurance and Regulatory department with document control, training, and data reporting.

You will maintain controlled quality documents, review procedures, process change requests, and assist with RMA processing and quality data analyses. This is a full-time, first-shift role offering a stable schedule.

Join Permobil's manufacturing team and contribute to continuous improvement in quality systems.

Qualifications

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Responsibilities

• Maintain controlled quality documents, records, and related logs in support of the quality management system.
• Review, revise, and maintain standard operating procedures, standard work instructions, and other controlled documents as assigned.
• Proofread quality documents for clarity, consistency, readability, and grammatical accuracy.
• Process document change requests, including review, routing, distribution, and filing of controlled documentation in accordance with established procedures.
• Assign and maintain document numbers and ensure documents are updated to reflect the approved format.
• Support the migration, organization, and maintenance of quality records and legacy documentation in electronic document systems.
• Enter and maintain customer service feedback data in company systems.
• Receive, process, evaluate, and log return material authorizations (RMA) according to established procedures.
• Perform routine environmental walkthroughs in manufacturing areas and report observations as needed.
• Provide administrative support for meetings, including CAPA board, management review, and KPI meetings.
• Enter and update receiving inspection information as required.
• Assist functional areas in preparing quality-related documents for review and approval.
• Maintain training plans and support the development of quality management system training materials.
• Assist with monitoring training activities and reviewing training effectiveness.
• Gather, organize, analyze, and report quality data to support departmental needs.
• Support root cause analysis, data trending, and continuous improvement activities as assigned.
• Assist with audit preparation activities and support internal audit efforts as needed.
• Identify and communicate document management issues and potential process improvements to the manager.
• Perform other related duties as assigned.
• Highlight cross-functional collaboration and ownership.

Skills

Document control

Quality data analysis

Training support

SOP maintenance

Administrative support

RMA processing

Education

High school diploma or equivalent

Job description

Associate Quality Technician

Permobil has a position open for a Associate Quality Technician

• Pay Range: $24.00 - $28.00 per hour

• Shift: 1st Shift

• Schedule: Full-time Monday-Friday 7:00am-3:00pm

• Location: Pasco

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Build what's next at Permobil.

Permobil exists to create a future that is free from mobility limitations. We design and deliver innovative mobility solutions that transform lives-helping people live with greater independence, dignity, and freedom.

We are entering our next phase of growth by:

• Driving faster, breakthrough innovation
• Building a world-class, resilient manufacturing system
• Delivering exceptional customer experiences that build lifelong loyalty.

Supported by a bold, people-first culture and an AI-enabled business, we are turning ambition into impact at scale.

Join us in shaping the future of mobility.

Your Role in Our Mission

• The Associate Quality Technician supports the Quality Assurance and Regulatory department by performing a variety of administrative tasks required to effectively maintain the Quality Management System - Specifically in areas such as document control, employee competence and training, and quality data gathering, analysis and reporting.
• Maintain controlled quality documents, records, and related logs in support of the quality management system.
• Review, revise, and maintain standard operating procedures, standard work instructions, and other controlled documents as assigned.
• Proofread quality documents for clarity, consistency, readability, and grammatical accuracy.
• Process document change requests, including review, routing, distribution, and filing of controlled documentation in accordance with established procedures.
• Assign and maintain document numbers and ensure documents are updated to reflect the approved format.
• Support the migration, organization, and maintenance of quality records and legacy documentation in electronic document systems.
• Enter and maintain customer service feedback data in company systems.
• Receive, process, evaluate, and log return material authorizations (RMA) according to established procedures.
• Perform routine environmental walkthroughs in manufacturing areas and report observations as needed.
• Provide administrative support for meetings, including CAPA board, management review, and KPI meetings.
• Enter and update receiving inspection information as required.
• Assist functional areas in preparing quality-related documents for review and approval.
• Maintain controlled quality documents, records, and related logs in support of the quality management system.
• Review, revise, and maintain standard operating procedures, standard work instructions, and other controlled documents as assigned.
• Proofread quality documents for clarity, consistency, readability, and grammatical accuracy.
• Process document change requests, including review, routing, distribution, and filing of controlled documentation in accordance with established procedures.
• Assign and maintain document numbers and ensure documents are updated to reflect the approved format.
• Support the migration, organization, and maintenance of quality records and legacy documentation in electronic document systems.
• Enter and maintain customer service feedback data in company systems.
• Receive, process, evaluate, and log return material authorizations (RMA) according to established procedures.
• Perform routine environmental walkthroughs in manufacturing areas and report observations as needed.
• Provide administrative support for meetings, including CAPA board, management review, and KPI meetings.
• Enter and update receiving inspection information as required.
• Assist functional areas in preparing quality-related documents for review and approval.
• Maintain training plans and support the development of quality management system training materials.
• Assist with monitoring training activities and reviewing training effectiveness.
• Gather, organize, analyze, and report quality data to support departmental needs.
• Support root cause analysis, data trending, and continuous improvement activities as assigned.
• Assist with audit preparation activities and support internal audit efforts as needed.
• Identify and communicate document management issues and potential process improvements to the manager.
• Perform other related duties as assigned.
• Highlight cross-functional collaboration and ownership.

• Emphasize continuous improvement and efficiency.

What You'll Bring

• Computer and other standard office equipment.
• High school diploma, GED, or equivalent. 2-4 years of experience.
• Ability to write reports and presentations that conform to prescribed style and format. Ability to effectively present information to top management.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficient personal computer skills including electronic mail, record keeping, routine database, word processing, spreadsheet, graphics.
• Planning/Organization: Handle multiple projects simultaneously, use a risk-based process to prioritize, organize tasks.
• Strong communication skills both verbal and written.
• Ability to thrive in a fast-paced, evolving environment.
• Strong problem-solving mindset.

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Pay Transparency

The expected pay range for this role is $24.00 - $28.00 per hour. Final compensation will depend on factors such as experience, skills, and internal equity.

In addition to base pay, Permobil offers our full-time employees the following:

• Medical, Dental, and Vision benefits that begin on your first day
• HSA contribution matching up to $1,600/year
• 401(k) Retirement - 100% employer match on the first 3%, with 50% matching on the next 2% with immediate vesting. Traditional and ROTH options.
• Generous PTO policies
• 100% Employer paid LTD, STD, and Life Insurance plans

Permobil will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Additional Details

About Permobil

Permobil was founded on the belief that helping people achieve the greatest level of independence is a basic human right. For over 50 years, we've been a global leader in advanced rehabilitation technology, continuously improving the lives of our users through innovative mobility solutions.

Today, our portfolio includes power wheelchairs, seating and positioning products, and manual mobility solutions. Permobil operates in more than 18 countries and is part of Patricia Industries, a subsidiary of Investor AB.

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Know Your Rights: Workplace Discrimination is Illegal

Please respect that we do not wish recruitment assistance or advertising. We decline calls from recruitment and advertising providers.

Permobil is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.