Associate Quality Manager

Electronic Systems Sioux Falls; Sioux Falls (SD); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Three Sanford Health medical options

Delta Dental of SD

VSP vision

Long-Term Disability

Voluntary Short-Term Disability

AFLAC supplemental plans

401(k) match

Company-paid Life/AD&D

Job summary

Electronic Systems Sioux Falls seeks an Associate Quality Manager to lead QMS initiatives, drive continual improvement, and foster a proactive quality culture. You will work with Quality & Compliance and cross-functional leaders to enhance product quality, meet regulatory requirements, and support audits across the organization.

You will oversee CAPA, audits, document control, and supplier/customer quality activities while mentoring team members and aligning with Lean/Six Sigma principles.

Qualifications

• Bachelor’s degree or equivalent with strong quality background.
• 5+ years in manufacturing quality roles with leadership exposure.
• Experience maintaining and improving a QMS and audits.
• Knowledge of ISO standards, CAPA, root cause analysis, and document control.

Responsibilities

• Lead and develop the Quality & Compliance function and team.
• Oversee QMS administration including audits (ISO 9001/13485, ITAR).
• Drive corrective actions, CAPA, and root-cause investigations.
• Collaborate with Operations, Engineering, Materials, and PMO to raise quality metrics.
• Analyze quality trends and implement sustainable improvements.
• Support supplier and customer quality programs and audits.
• Promote Lean/Six Sigma and data-driven quality decisions.

Skills

Quality leadership

Cross-functional collaboration

Audit and CAPA expertise

Data analysis & SPC

Regulatory & ISO knowledge

Decision making under pressure

Communication skills

Education

Bachelor’s degree in Engineering/Manufacturing/Quality

Equivalent combination of education and experience

Job description

HELP BUILD QUALITY INTO EVERYTHING WE DO.

ASSOCIATE QUALITY MANAGER | DAY SHIFT | MONDAY–FRIDAY

ABOUT ESI

At ESI, we build lasting partnerships with our customers by delivering products Done Right, On Time, backed by Legendary Service. We design, assemble, and deliver complex electronic products that power industries across the globe. Our success is driven by our people, innovators who don’t just solve problems but continuously improve how we work every day.

WHAT YOU’LL DO

As our Associate Quality Manager, you’ll help lead the systems, people, and processes that keep quality at the center of how ESI operates. Working alongside our Quality & Compliance Manager and cross-functional leadership, you’ll support the effectiveness and continual improvement of our Quality Management System while helping develop a strong, proactive quality culture.

In this role, you will:

• Support the administration and continual improvement of ESI’s Quality Management System (QMS), including ISO 9001, ISO 13485, ITAR, and customer-specific requirements.
• Lead and develop assigned Quality and Service team members through clear expectations, coaching, feedback, and accountability.
• Coordinate internal audits, CAPA activities, root cause investigations, corrective actions, document control, and Management Review activities.
• Partner with Operations, Engineering, Materials, and Customer Program Management to improve product quality, first-pass yield, process capability, and manufacturing performance.
• Identify recurring defects, process variation, and emerging quality risks and help drive effective, sustainable solutions.
• Support supplier quality activities, including qualification, performance monitoring, corrective actions, and improvement initiatives.
• Coordinate assigned customer quality investigations, complaints, corrective actions, and quality-related communication.
• Analyze quality metrics and trends related to scrap, rework, defects, customer complaints, supplier performance, audits, and CAPA effectiveness.
• Support customer, supplier, registrar, and regulatory audits and ensure findings and commitments are effectively resolved.
• Champion continuous improvement through data-based decision-making, Lean principles, Statistical Process Control, Six Sigma, and other quality improvement methodologies.

WHAT YOU’LL BRING

• Bachelor’s degree in Engineering, Manufacturing, Industrial Technology, Operations Management, Business, Quality Management, or a related field, or an equivalent combination of education, training, and relevant experience
• 5+ years of progressive quality experience in a manufacturing environment
• 2+ years of supervisory, team-lead, or management experience
• Experience supporting, maintaining, and improving a Quality Management System
• Working knowledge of ISO standards, auditing, CAPA, root cause analysis, document control, supplier and customer quality, and continuous improvement
• Strong leadership, communication, analytical, organizational, and problem-solving skills
• Ability to interpret customer specifications, technical documentation, procedures, quality standards, and regulatory requirements
• Ability to manage competing priorities and make sound decisions in a fast-paced manufacturing environment

Even better if you bring:

• Experience with ISO 9001 and/or ISO 13485
• Experience with ITAR or other regulated manufacturing requirements
• Electronics Manufacturing Services (EMS), printed circuit board assembly (PCBA), medical device, or high-mix/low-volume manufacturing experience
• Experience supporting customer, supplier, internal, or registrar audits
• Lean Manufacturing, Six Sigma, or Statistical Process Control experience
• ASQ or other relevant quality certification

PHYSICAL & WORK ENVIRONMENT

This position works across both professional office and electronics manufacturing environments and requires regular interaction with associates, leaders, customers, suppliers, and auditors.

• Ability to sit, stand, and frequently walk throughout office and manufacturing areas
• Occasional lifting, carrying, pushing, or pulling up to 25 pounds
• Frequent computer and standard office equipment use
• Ability to safely access production, inspection, warehouse, and office areas
• Exposure to manufacturing equipment, production materials, moderate noise, and electronics manufacturing processes
• Required use of Personal Protective Equipment (PPE) in designated areas
• Occasional schedule flexibility and limited travel to support audits, customers, suppliers, training, and business needs

ITAR COMPLIANCE REQUIREMENT

This position requires access to areas, technical data, and/or information subject to the International Traffic in Arms Regulations (ITAR). In accordance with applicable federal requirements, candidates must qualify as a U.S. Person as defined under ITAR, including a U.S. citizen, lawful permanent resident, or other protected individual as defined by applicable law. Verification of eligibility will be required.

WHY ESI

At ESI, we believe in growing our people. We offer career paths built around curiosity, capability, and continuous improvement. Whether it’s leadership development, new certifications, or hands‑on training, we’ll help you keep learning and recognize the results you deliver.

For the right quality professional, this role provides the opportunity to expand technical expertise, leadership capability, and business knowledge while preparing for broader quality management responsibilities as ESI continues to grow.

BENEFITS (For Full-Time Employees)

• Paid Time Off
• Paid Holidays
• Three Sanford Health medical options
• Delta Dental of SD
• VSP vision
• Long-Term Disability
• Voluntary Short-Term Disability
• AFLAC supplemental plans
• 401(k) match
• Company-paid Life/AD&D

EEO & ACCOMMODATIONS

ESI is an equal opportunity employer. Federal law obligates us to provide reasonable accommodation to the known disabilities of applicants and associates, unless doing so would pose an undue hardship. If you require an accommodation to complete the application or interview process, please let us know.