Associate Quality Engineer - Therapy & Rehabilitation

Medline Industries, LP; Northfield (IL); On-site; USD 68,000 - 100,000; Full time

Job summary

A leading medical equipment manufacturer seeks an Associate Quality Engineer to provide essential quality support, including complaint investigation and product evaluations. The role requires a Bachelor's degree in a technical field and offers a competitive salary, benefits, and growth opportunities within a diverse organization.

Benefits

Health insurance

401(k)

Paid time off

Ongoing education and growth opportunities

Qualifications

• Bachelor's degree in a technical field required.
• Strong time management and problem-solving skills.
• Experience in processing details and prioritizing tasks.

Responsibilities

• Investigate customer complaints and ensure timely resolution.
• Perform inspections of new products and vendors.
• Build product documentation in compliance with regulations.

Skills

Problem-solving

Time management

Processing details

Education

Bachelor’s degree in Engineering, Science, Math, or related technical field

Tools

MS Office Suite

Job description

Associate Quality Engineer - Therapy & Rehabilitation

Join to apply for the Associate Quality Engineer - Therapy & Rehabilitation role at Medline Industries, LP

Job Summary

Responsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting. Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities.

Responsibilities

• Investigate customer/sales force complaints and ensure they are investigated accurately and closed promptly.
• Issue replacements, credits, or RGAs as needed for complaint resolution. Notify sales reps/customers of investigation results.
• Run complaint trend reports monthly or quarterly per SOP.
• Coordinate stock checks and rework of products in response to complaints.
• Identify actions to prevent further complaints and initiate corrective action reports with follow-up.
• Perform inspections of new products or vendors at branches and factories.
• Build product documentation (e.g., Device Master Records) in compliance with regulations to support Design Control and Risk Management.
• Create and maintain inspection procedures.

Required Experience

• Bachelor’s degree in Engineering, Science, Math, or related technical field.
• Experience in processing details, prioritizing, and drawing clear conclusions.
• Strong time management skills to handle multiple projects.
• Problem-solving experience using systematic methods.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Up to 10% travel may be required.

Medline offers a competitive rewards package, ongoing education, and growth opportunities within a global organization.

Salary Range

$68,640.00 - $99,320.00 annually, depending on location, education, experience, and skills. Role is bonus/incentive eligible. Benefits include health insurance, 401(k), paid time off, and more.

Medline is committed to diversity and inclusion, providing equal opportunity employment.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Quality Assurance
• Industry: Medical Equipment Manufacturing