Associate Quality Engineer- Repositioning and Offloading

Medline Industries, LP; Northfield (CT); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking a Quality support professional to provide basic quality support within the division. You will assist with complaint investigations, set basic quality standards for in-process and finished product inspections, and support QA in testing, documentation, and vendor qualification activities.

The role involves investigating complaints, coordinating corrective actions, and building product documentation to support Design Control and Risk Management activities.

Qualifications

• Bachelor’s degree in Engineering, Science, Math or related technical field.
• Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook).
• Position requires up to 10% travel.

Responsibilities

• Investigate customer/sales force complaints and ensure investigations are completed and closed promptly.
• Issue replacements, credits, or RGAs as required for complaint resolution.
• Notify sales reps/customers regarding investigation results.

Skills

Time management

Problem solving

Documentation

Education

Bachelor’s degree in Engineering, Science, Math or related technical field

Tools

MS Office Suite

Job description

Job Summary

Responsible for providing basic quality support to the Division including complaint investigation, resolution, and reporting. Assist with routine product evaluations, set basic quality standards for both in-process and finished product inspections, and support the QA team in product testing, documentation, and vendor qualification activities.

Job Description

• Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time.
• Issue replacements, credits, or RGA’s as required for complaint resolution.
• Notify sales reps/customers regarding the results of the investigation.
• Run monthly or quarterly complaint trend reports per SOP.
• Coordinate stock checks and rework of product as required in response to complaints.
• Identify appropriate actions required to prevent further complaints.
• Initiate manufacturing and supplier corrective action reports and follow up to ensure corrective actions are implemented.
• Coordinate or perform inspections of new products or products from new vendor at branches and factories.
• Responsible for building appropriate product documentation (e.g. Device Master Records) in compliance with applicable regulations and to support Design Control and Risk Management activities.
• Create and maintain inspection procedures.

MINIMUM JOB REQUIREMENTS

• Education: Typically requires a Bachelor’s degree in Engineering, Science, Math or other related technical field.
• Certification / Licensure: None
• Work Experience: None
• Knowledge / Skills / Abilities: Experience in processing all relevant details, understanding and prioritizing their importance, and drawing clear and concise conclusions.
• Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.
• Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations.
• Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook).
• Position requires up to 10% travel

PREFERRED JOB REQUIREMENTS

• Education: None
• Certification / Licensure: None
• Work Experience: None
• Knowledge / Skills / Abilities: None

Salary

The anticipated salary range for this position: $67,000.00 - $101,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Company Culture & Values

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

About Medline

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.