Associate Public Affairs Coordinator

Tyler Technologies, Inc.; Plano (TX); Híbrido; USD 53.081 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and financial wellness benefits

Descripción de la vacante

Tyler Technologies, Inc. is seeking a qualified Public Affairs Coordinator in Plano, Texas. This entry-level role focuses on supporting the company's reputation management and public affairs functions. Responsibilities include monitoring issues, supporting team effectiveness, and conducting research.

The ideal candidate should have a Bachelor’s degree in communications or a related field and up to 2 years of relevant experience, including strong writing skills and proficiency in Microsoft Office. Salary ranges from $53,081 to $60,000 annually, reflecting local market rates.

Formación

• 0–2 years of relevant experience in writing, research, or communications support.
• Demonstrated ability to manage tasks and meet deadlines.
• Strong attention to detail in written work.

Responsabilidades

• Support reputation management by maintaining reports on issues.
• Assist in updating internal documents for visibility.
• Conduct research on reputation-related issues.

Conocimientos

Strong written communication

Research skills

Organizational skills

Proficiency in Microsoft Office

Educación

Bachelor’s degree in communications or related field

Herramientas

Media monitoring tools

Descripción del empleo

The Public Affairs Coordinator is an entry-level, individual contributor role that provides tactical and operational support to Tyler’s reputation management and public affairs function. Under the direction of Public Affairs leadership, the Coordinator supports monitoring, issue logging, research, documentation, and other communications activities that protect the company’s reputation.

This role is designed for an early-career communications professional who demonstrates strong attention to detail, sound judgment, and the ability to exercise discernment when evaluating information. The Coordinator executes defined responsibilities, anticipates follow-up needs, escalates issues appropriately, and supports team effectiveness through accuracy, responsiveness, and continuous learning.

As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Plano, Texas

Travel

0-5%

Responsibilities

• Support reputation management administration by accurately capturing, updating, maintaining, and reporting on reputational issues in designated event logs, databases, and shared files, following established processes and timelines.
  • Follow up on active and monitored reputational issues to ensure timelines, statuses, and next steps are updated in a timely and accurate manner.
  • Monitor media and digital platforms for coverage, commentary, and emerging issues related to Tyler; flag relevant items for review and assist with compiling internal summaries; exercise discernment to identify why an issue may be important and anticipating likely follow-up questions.
• Assist public affairs team lead to maintain and update internal talking points and background documents for high‑visibility or emerging situations. May include:
  • Coordinating with internal stakeholders (e.g., legal, marketing, InfoSec, subject matter experts) to gather information and support aligned responses.
• Conduct timely research and basic analysis to identify, track, and summarize reputation‑related issues including outcomes and lessons learned.
• Triage and manage inbound inquiries related to reputation management (i.e., media inquiries, internal questions, Red Flag forms) by reviewing, researching, and understanding the underlying issue before routing or escalating.
• Support documentation and maintenance of team processes, templates, and workflows; identify gaps and flag improvement opportunities for review.
• Apply Tyler style, formatting, and quality standards, including proofreading and consistency across materials.

Qualifications

• Bachelor’s degree in communications, journalism, public relations, public affairs, political science, or a related field, or equivalent early‑career experience.
• 0–2 years of relevant experience, including internships or entry‑level roles involving writing, research, monitoring, or communications support.
• Strong written communication and summarization skills with a high level of attention to detail.
• Demonstrated ability to research topics, understand context, and exercise sound judgment appropriate to an entry‑level role.
• Organizational and time‑management skills, including comfort working with trackers, databases, or shared documentation.
• Ability to manage assigned tasks and meet deadlines in a fast‑paced environment.
• Proficiency in Microsoft Office applications; familiarity with media monitoring tools is a plus.

State‑Specific Salary Range Disclosure Requirements

Salary will generally fall between $53,081 - $60,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well‑being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Tyler Technologies is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.