Associate Project Manager-Subcontracted Services

CompuNet, Inc.; Anchorage (AK); On-site; USD 70,000 - 100,000; Full time

Job summary

CompuNet, Inc. in Anchorage is seeking an Associate Project Manager to direct the successful delivery of Cybersecurity projects, ensuring alignment with customer expectations and CompuNet’s standards.

You will coordinate with internal teams and external partners, manage kickoff and closeout, track milestones and budgets, and maintain proactive communication to keep projects on schedule. The ideal candidate is organized, customer-focused, and adept at balancing multiple stakeholders in a

Qualifications

• Bachelor’s degree in a business-related field, information technology, or 4+ years of work experience.
• Minimum of 2 years’ proven experience as a Project Coordinator, Associate Project Manager or similar role focused on customer service and the facilitation of customer outcomes.
• Experience with contract administration, invoicing, and general accounting practices (AP/AR).
• Certified Associate in Project Management (CAPM) or equivalent project management certification.

Responsibilities

• Direct the successful delivery of cybersecurity projects, ensuring alignment with customer expectations and CompuNet’s standards.
• Own project kickoff and closeout, project supervision, proactive communication, fulfillment of milestones, and financial tracking.
• Coordinate with internal teams and external partners to ensure project health and on-time delivery.
• Maintain timely communication with stakeholders, develop meeting summaries or status reports, and manage change orders as needed.
• Update and manage project records in ConnectWise and reconcile invoices for billing throughout engagements.

Skills

Time management

Professional communication

Detail oriented

Team player

Microsoft 365 savvy

ConnectWise Manage

Cybersecurity awareness

Education

Bachelor's degree in business or IT

CAPM certification

Tools

ConnectWise Manage

Microsoft 365

Job description

Why join CompuNet?

CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.

CompuNetis looking foranAssociate Project Managerto direct the successful delivery ofCybersecurityprojects, ensuring work aligns with customer expectations, project goals, andCompuNet’sstandards.

As an Associate Project Manager, you will work with a diverse set of stakeholders - including internal teams and external partners - while owning the key responsibilities of project kick off and closeout, project supervision, proactive communication, fulfillment of project milestones, and financial tracking. The ideal candidate is organized, customer-focused, and skilled at balancing the needs of multiple stakeholders in a fast-paced environment.

Essential Duties & Responsibilities

TheAssociate Project ManagerforCybersecuritywill report to theSenior Managerof Project Management and work closely withSales,Engineering,Service Portfolio,Partner Enablement,andOperationsrolestoensurethesuccessful delivery ofprojects. As demand for this role increases,opportunitiesforgrowth may includea promotion to Project Manageror expansion into otherspecializationsto meetcustomer demand.

Project Coordination

• Demonstratestrongorganizationalskillsby effectivelycoordinatingandmonitoringmultipleprojects acrossa diverse set ofcustomers, industries,and geographies.

• Complete recurring project coordination activities, includingthe abilityto:

• Scheduleinternalandcustomer-facingproject kickoff meetings.

• Trackprojectscope,budget,forecastedand confirmedschedules, andthestatus ofdeliverables(or outcomes)against a Statement or Work (SOW) or written contract.

• Maintain steady communication flowsandcollaboratewithCompuNetteams and customers to ensure projects stay on track.

• Communication flowsmay includeparticipationin status meetings,the development ofmeeting summaries orwrittenstatus reports,proactively communicatingrisks,etc.

• Update project records (data fields) in ConnectWise as projects progress.

• Reconcileandinitiatecustomerinvoices,for fullorprogressbilling,throughout the engagement. Close projectphasesin ConnectWiseasappropriate.

• Managecustomer-requestedchanges toaproject’sscope–facilitatingcompletion ofchange ordersasappropriate.

• Monitor customers’satisfaction. Escalateanyissues orearly warning signs of dissatisfactionto the Account Executiveand Service Delivery.

• Ensure predictable, consistent, and high-quality project deliveryin accordance withindustry best practices.

• Proactively engage withService Deliveryfor each region and their respective markets, providinghigh level updates on projectprogress,timeline,and issuesimpactingproject health.

• Collaborate with theCybersecurityProgram Lead on complex projects, helping extend portfolio capacity whilemaintainingconsistent coordination, communication, and delivery standards.

Contract Administration & Quality Control

• Track agreements throughout theescalationprocess, engageCybersecurityandRegional Leadership teamsto ensuretimelyresolutionand delivery.

• Ensure customer access to the document repository of in-progress and final deliverables.

• Facilitateaprocessthatconfirmsthecustomer’sacceptanceofany ‘final’ deliverablesor outcomes.

• Prior toeachprojectclosing, audit the SOWandanysupplementaryagreementsorchange orders to ensure all deliverableshave been received, accepted by customer,and performance bymembers of the project teamfalls within defined parameters.

• Conduct post-project reviews andlessons learnedsessions to capture insights and improve project delivery processes.

Travel Expectations

• Occasional travel may berequiredtovisit project sites orCompuNetoffices.

Education & Experience

MinimumQualifications

• Bachelor’s degree ina business-related field, information technology,or 4+ years of work experience.

• Minimum of2years’ proven experience as aProject Coordinator,AssociateProjectManageror similar rolefocused on customer serviceandthe facilitation of customer outcomes.

• Experience with contract administration, invoicing, and general accounting practices (AP/AR).

• Preferred Experience

• CertifiedAssociateinProject Management(CAPM)or equivalent project management certification.

• Career experiencetracking andmanagingprojectswith a duration of 3 to 12 months.

• Career experienceworking with information technologyroles and teams.

• Knowledge of vendor management practices, including the ability toenforce contracttermsandadherence toservice level agreements.

• Career experience in a position withdetailed time accounting andbillableutilizationrequirements.

Desired Skills & Abilities

• Time Management–ableto handle multiple projects simultaneously, set priorities, and meet deadlines.

• Self-Directed–able totake tasks frominceptionto completionwithahigh levelof accountability.

• ProfessionalCommunication–possessesstrongverbal, written,visual (presentation), andinterpersonalcommunicationskills.

• Technical Writing–able to develop clear,accurate, and professional written materials, including project documentation, status reports, meeting summaries, and customer-facing communications.

• Detail Oriented – passionate aboutcompleting tasks accurately and mitigating risk.

• Team Player–collaborates, buildstrust, and developsinnovative solutions within a team environment.

• Multi-Tasking– ableto prioritizeand executeagainstcompeting requests in a fast-paced environment.

• Microsoft Savvy–anintermediate to advanced user of Microsoft 365business applicationsfor thepurpose ofcollaborating,creating,and customizingprojectdeliverables.

• User ofConnectWise Manage –able to effectively navigate and work within ConnectWise Manage for the purpose of projectset-up, tracking,closeout,and general data management.

• Thinks Ahead–communicatesideasto improveprocesses and procedures with a positive and constructive attitude.

• Cybersecurity & Risk Awareness–demonstratesa working understanding of cybersecurity terminology, frameworks, products, processes, services, and solutions, with exposure to risk management and risk mitigation practices.

• IndependentLearner–willing and able to quickly learnand adapt tonewindustryconcepts, processes, tools,andtechnologies.

Who we are

CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.