Associate Project Manager

Uniti; Little Rock (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Uniti is seeking an Associate Project Manager to be the primary touchpoint for employees and visitors at the Riverfront Corporate Headquarters in Little Rock, AR. The role focuses on security presence, front desk operations, and office logistics, with on-site responsibilities.

You will manage access control, respond to information requests, monitor CCTV, and handle emergencies. You will also greet visitors, manage the main phone line, mail, and assist with facilities coordination and corporate

Qualifications

• 3–5 years in security, office coordination, facilities support, project coordination or a related role.
• Strong customer service and communication skills, including professional interaction with employees, visitors, vendors.
• Strong organization, follow-through and attention to detail.

Responsibilities

• Manage and provision access control credentials within an enterprise level access control platform, including processing access requests, printing identification cards and troubleshooting access issues for employees.
• Respond to requests for information from employees, customers and vendors and escalated information appropriately.
• Monitor CCTV feeds and alarm notifications for the HQ facility and remote locations.
• Respond to onsite emergencies or security disturbances.
• Serve as the primary point of contact for all visitors, ensuring a warm, professional welcome.
• Manage the main phone line, route calls and respond to general inquiries.
• Manage mail and package delivery.
• Partner with Facilities team to maintain a safe, clean and compliant work environment.
• Assist with special projects and corporate functions as needed.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Tools

Microsoft Office

Access control software

CCTV platforms

Job description

About the Role:

The Associate Project Manager will be the main touchpoint for employees and visitors at the Riverfront Corporate Headquarters office. This position will manage access control and guest safety while remaining obsessed with the customer experience of those served.

**This position is on-site at our Little Rock, Arkansas office.

What You’ll Do:

Security Presence

• Manage and provision access control credentials within an enterprise level access control platform, including processing access requests, printing identification cards and troubleshooting access issues for employees.
• Respond to requests for information from employees, customers and vendors and escalated information appropriately.
• Monitor CCTV feeds and alarm notifications for the HQ facility and remote locations.
• Respond to onsite emergencies or security disturbances

Front Desk Operations

• Serve as the primary point of contact for all visitors, ensuring a warm, professional welcome.
• Manage the main phone line, route calls and respond to general inquiries.
• Manage mail and package delivery

Office Logistics

• Partner with Facilities team to maintain a safe, clean and compliant work environment.
• Assist with special projects and corporate functions as needed.

Do you have:

• 3–5 years of experience in organizational security, office coordination, facilities support, project coordination, or a related role.
• Strong customer service and communication skills, including the ability to interact professionally with employees, visitors, vendors, and building partners.
• Strong organization, follow-through, and attention to detail.
• Ability to coordinate multiple requests, schedules, and project tasks.
• Proficiency with Microsoft Office.
• Sound judgment and discretion when handling visitor information or security-related matters.
• Experience working with electronic access control software.
• Familiarity with CCTV platforms for video review and system support.
• Ability to thrive in emergency situations.

Physical Tasks

Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs

Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance

Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier