Associate Program Manager (Local / Hybrid)

Socket.dev; Nashville (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Vanderbilt Health in Nashville, Tennessee, seeks an administrative professional to support leaders across regional hospitals. You will manage calendars, coordinate programs, and communicate with multidisciplinary teams.

Orientation and training require in-office presence, with future on-site support as needed. Strong communication skills and proficiency with Microsoft Office are essential to support hospital programs and events, surveys, and ongoing departmental activities within the Quality,

Qualifications

• Experience with Microsoft Office applications (Outlook, PowerPoint, Teams).
• Strong verbal and written communication skills.
• Ability to coordinate projects and programs with leadership and teams.

Responsibilities

• Administrative support for leaders in Vanderbilt regional hospitals.
• Coordinate projects and programs and communicate with multidisciplinary teams.
• In-office for orientation and training; in-office support as needed.

Skills

Microsoft Office

Outlook

PowerPoint

Teams

Verbal communication

Written communication

Education

Bachelor's

Job description

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community ofindividuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniquenessis sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Quality, Safety & Risk Prevent

Job Summary:

This position will provide administrative and programmatic support for leaders in the Vanderbilt regional hospitals. The role includes support for administrative leadership, coordination of projects and programs, and communication with a multidisciplinary team. This role will require in-office for orientation and training; subsequent in-office will be as needed to support departmental needs.

KEY RESPONSIBILITIES

• Calendar and scheduling management for administrative leaders.
• Supports departmental and hospital programs, events, and surveys.
• Collaboration with Vanderbilt Health facilities and departments
• Recurring and ad hoc meeting management, including scheduling, support, and coordination.

REQUIREMENTS

• Experience with Microsoft Office, including Outlook, PowerPoint, Teams.
• Strong verbal and written communication skills.

TECHNICAL CAPABILITIES

• Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
• Networking (Novice): Build relationships through industry contacts, professional organizations and individuals.
• Peer Leadership (Novice): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
• Financial Processes (Novice): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Process Improvement (Novice): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• Program Management (Novice): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.

About the Department:

The Department of Quality, Safety, and Risk Prevention (QSRP) equips and empowers Vanderbilt Health faculty and staff at our Main Campus, Regional Hospitals and Ambulatory Divisions to offer care that is safe, timely, effective, efficient and patient-centered. We are focused on providing high-quality care through doing the right thing for our patients to reach desired health outcomes, while also preventing errors or adverse events and reducing risks

The various teams within QSRP foster knowledge sharing to extend best practice use, reduce variability and facilitate improvements in outcomes throughout our health system and strengthening Vanderbilt Health’s mission of personalizing the patient experience through our caring spirit and distinctive capabilities through our QSRP Strategic Plan.

Position Shift: Days

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements. Team Interaction: Individually contributes to project/ work teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generating New Ideas: Willingly propose/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

Bachelor's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which mayinclude health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed tofosteringan environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.