Associate Program Manager Commercial- Dosage Form Solutions (Greenwood, SC - Hybrid)

Lonza; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Lonza seeks an Associate Program Manager in Greenwood, SC, to coordinate production and connect with customers. The role involves managing accounts, leading customer reviews, and ensuring project adherence. Ideal candidates have a relevant degree and experience in project coordination.

Qualifications

• 0-4 years of experience in Customer Service or Project Coordination.
• Understanding of formulation-to-launch processes.

Responsibilities

• Coordinate production and maintain formulations.
• Act as the operational point of contact for assigned accounts.
• Track achievement adherence and propose corrective actions.

Skills

Customer Service

Project Coordination

Presentation Skills

Education

Bachelor’s degree in Business, Nutrition, Lifesciences

Tools

SAP ERP

Project Management Tools

Job description

Associate Program Manager

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is dedicated people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Join Lonza AG as an Associate Program Manager in Greenwood, SC, USA, coordinating production, maintaining formulations, fulfilling orders, and connecting with customers.

Key responsibilities:

• Act as the operational point of contact for assigned accounts alongside the Account Manager.
• Participate in and lead regular customer business reviews, providing operational updates and proactive communication on program status, risks, and improvement plans.
• Maintain and update project trackers and PM tools for all active projects.
• Track achievement adherence, identify and record root-causes of delays, and propose corrective actions.
• Provide regular updates on portfolio health, critical risks, and delivery outlook for leadership, sales partners, and the customer.
• Identify bottlenecks and inefficiencies in the commercial execution process.
• Follow DFS Project Management standard work processes to efficiently handle projects and customer programs.

Key requirements:

• Bachelor’s degree or equivalent experience in Business, Nutrition, Lifesciences, or a related field.
• 0-4 years of experience in Customer Service, Project Coordination, preferably in nutraceuticals CMO or food supplements.
• Understanding of formulation-to-launch processes, experience with project planning, SAP ERP, Project Management Tools, and Supply Chain.
• Strong presentation skills to efficiently implement customer programs and ensure detailed execution.
• Travel < 10%

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a phenomenal privilege, but also an excellent responsibility. How we achieve our business results is just as meaningful as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving sophisticated problems and developing new insights in life sciences. In return, we offer the happiness that comes with improving lives all around the world. The happiness that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.