Associate, Program Management

Associated Builders and Contractors (ABC); Miami (FL); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Royal Caribbean Group is seeking a detail‑driven project management support specialist to assist in revitalization of our ships. You will work with multiple Project Managers to coordinate cabin requests, vendor logistics, and on‑board documentation, while maintaining dashboards and reports.

The role offers growth toward self‑directed duties in a dynamic maritime environment. Experience in office administration and PM software, plus excellent communication, are essential as you help deliver

Qualifications

• A Bachelor's degree or equivalent in Business Administration, Industrial Engineering or similar field required.
• 2-3 years of experience in projects administration required.
• Cruise industry experience preferred.

Responsibilities

• Provide administrative support including creating reports, correspondence, spreadsheets & presentations, compiling and typing statistical report, coordinating special projects, filing, processing invoices, scheduling appointments, greeting vendors and recording meeting minutes.
• Responsible for all presentation documents required by the department in support of management meetings and status reporting.
• Responsible for collecting information from multiple individuals involved with the projects and organizing it into project reporting and communication documents.
• Responsible for the weekly project meeting agenda and for minutes of meeting.
• Attend dry docks with the project team and provide planning and administrative support to the project team and the project contractors.
• Assist in maintaining and supporting access to the department web based document management system NDOCS.

Skills

Microsoft Word

Excel

PowerPoint

Microsoft Project

Lotus Notes

Interpersonal communications

Education

Bachelor's degree in Business Administration

Tools

NDOCS

Lotus Notes

Job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

JOB SUMMARY:

This incumbent is responsible for project management support in the revitalization of existing ships. Assisting multiple Project Managers in the coordination and administration of key functions and documents related to Revitalization Projects. This includes, but is not limited to, providing assistance with regards to the administration of cabin requests, coordinating vendor logistics, maintaining onboard contractor listings, updating the weekly Microsoft Project Charts, updating Project Dashboards, and preparing periodic reports of the activities in each area. It is envisioned that the successful candidate will grow in skill and confidence to later become self directing in their duties and support of the projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide administrative support including creating reports, correspondence, spreadsheets & presentations, compiling and typing statistical report, coordinating special projects, filing, processing invoices, scheduling appointments, greeting vendors and recording meeting minutes.
• Responsible for all presentation documents required by the department in support of management meetings and status reporting. Will be responsible to distribute drafts and collect information from multiple departments and external suppliers, and to collate and organize this into a clear and meaningful presentation under the guidance of the project manager.
• Responsible for collecting information from multiple individuals involved with the projects both inside and outside of the Company. Will then organize, distribute and follow up on this project reporting and communication documents, such as roles and responsibilities table, project model and GA poster, risk assessment log, contact list, action log, manning build-up schedule for dry dock, dry-dock manifest, contractors handbook for dry dock, logistics and shipping tracking and reporting, lesson's learned log and project review reports.
• Responsible for the weekly project meeting agenda and for minutes of meeting resulting from these meetings. Must request and collate agenda items from multiple persons in the project.
• Responsible for attending dry docks with the project team and to provide planning and administrative support to the project team and the project contractors while in dry dock.
• Assist in maintaining and supporting access to the department web based document management system NDOCS.
• Provides assistance in special projects and assignments as directed by the Project Manager.
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

QUALIFICATIONS:

• A Bachelors degree or equivalent in Business Administration, Industrial Engineering or similar field required.
• 2-3 of experience in projects administration required.
• Cruise industry experience preferred.

KNOWLEDGE & SKILLS:

• Must be results oriented and be able to perform each essential duty satisfactorily with little to no guidance while highly motivated to excel.
• Individual must be proficient in basic Microsoft Office applications including Word, Excel, and PowerPoint.
• Microsoft Project experience is desired.
• Lotus Notes experience is desired.
• A significant number of interpersonal communications and interaction is required to be successful at this work.
• Must be comfortable working with many internal and external partners and comfortable in asking for information and following up till the required data is received from a variety of internal departments and external vendors.

PHYSICAL DEMANDS:

While in dry dock, housing will be on board and living conditions could be considered akin to camping. Significant walking and stair climbing is required, and large amount of dust and debris are present. Proper hard hats, safety glasses and shoes are required. (supplied by the company) The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. A high noise level is possible if visiting shipboard or offsite locations.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.