Associate, Production Technical Operations

Alcon; Johns Creek (GA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Flexible time off

Job summary

Alcon in Johns Creek, GA, is seeking an Associate, Production Technical Operations (Science/Tech/Engineering Path). The role focuses on setting up, operating, maintaining, and troubleshooting production equipment to ensure safe, efficient manufacturing and adherence to quality standards.

You will monitor output, analyze production data, develop reports and dashboards, support NC investigations and CAPA, and collaborate with production, engineering, and maintenance teams to drive continuous

Qualifications

• Formal machine-operating experience in a manufacturing setting.
• Advanced Excel skills and data analysis capability.
• Experience with Tableau, Power BI or similar tooling for dashboards.
• Experience supporting NC investigations and CAPA activities.
• Strong analytical and problem-solving abilities in manufacturing.

Responsibilities

• Set up, operate, maintain, and troubleshoot production equipment to meet specs and quality standards.
• Move, pack, and sort raw materials or finished goods.
• Monitor output quality and identify causes for rework or scrap.
• Analyze production data and dashboards to identify trends and improvement opportunities.
• Collaborate with Production, Engineering and Maintenance to drive performance.

Skills

Machine operator experience

Advanced Excel

Tableau/Power BI

NC investigations & CAPA

Analytical problem-solving

Education

High School Diploma or Equivalent

Tools

Excel

Tableau

Power BI

Job description

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency. The Associate, Production Technical Operations (Science/Tech/Engineering Path), is primarily responsible for setting up, operating, maintaining, and troubleshooting production equipment to ensure products are manufactured safely, efficiently, and in accordance with quality standards and production requirements.

Specifics Include:

• Apply technical knowledge to perform tasks and support project goals within production technical operations.
• Set up, operate, maintain, and troubleshoot production equipment to meet specifications, schedules, volume/cost/wastage targets, and quality standards.
• Move, pack, and sort raw materials or finished goods.
• Monitor the quality of output to identify, discard, or re-manufacture faulty products.
• Maintain accurate daily production records for manufacturing performance analysis.
• Analyze production data and manufacturing metrics to identify trends, performance gaps, and opportunities for operational improvement.
• Develop and maintain reports, dashboards, and databases to support manufacturing operations and performance tracking.
• Support Nonconformance (NC) investigations and Corrective and Preventive Action (CAPA) activities through data analysis and documentation.
• Collaborate with Production, Engineering, and Maintenance teams to evaluate manufacturing performance and implement data-driven solutions.
• Review work orders, schedule resources, and monitor manufacturing operations to ensure alignment with business objectives and drive operational excellence.
• Commit to continuous improvement and compliance with regulatory requirements, meeting individual job requirements and contributing to the overall compliance of the organization.
• All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training.

WHAT YOU’LL BRING TO ALCON:

• High School Diploma or Equivalent
• The ability to fluently read, write, understand, and communicate in English
• 3 Years of Relevant Experience

Work Hours: Monday – Friday; 7:00am EST – 3:30pm EST

Location: Onsite

Sponsorship & Relocation Not Available

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• Previous machine operator experience in a manufacturing environment.
• Advanced Microsoft Excel skills and data analysis.
• Experience with Tableau, Power BI, or similar reporting and visualization tools.
• Experience supporting NC investigations and CAPA activities.
• Strong analytical and problem-solving skills in a manufacturing environment.

HOW TO THRIVE AT ALCON:

Collaborate with teammates to share standard processes and learnings as work evolves! See your career like never before with focused growth and development opportunities! Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.