Associate Production Engineer

The Walt Disney Company; Inglewood (CA); On-site; USD 73,000 - 98,000; Full time

Job summary

The Walt Disney Company in Inglewood, CA is seeking an Associate Production Engineer to support day-to-day production technology services for broadcast and creative workflows. You will work under a manager to resolve incidents, deploy software, manage assets, and assist with OS imaging across PC/Mac devices.

The role requires a Bachelor’s degree or equivalent, plus experience in help desk and IT service management.

Qualifications

• Experience in Help Desk/Desktop Support and ITSM processes.
• Strong networking and infrastructure knowledge.
• Excellent time management, detail oriented and organized.
• Able to multitask and work under pressure while communicating clearly.

Responsibilities

• Provide production/creative workplace support, incident resolution, and change management.
• Manage assets, patching, software installations, and troubleshooting across PC/Mac/ mobile devices.
• Perform infrastructure maintenance and room/conference support.
• Handle user administration and respond to outages with diagnostics.
• Assist with office moves, OS imaging, and deployment of applications including Creative Cloud.
• Provide after-hours/weekend support as scheduled.

Skills

Help Desk

ITSM

Networking

Time management

Communication

Attention to detail

Multitasking

Work under pressure

Education

Bachelor's degree in CS/IS/Software/EE or equivalent

Tools

CompTIA A+

ACMT

CCT

Endpoint management

Jamf

Application deployment/packaging

Job description

Associate Production Engineer

Job ID 10154338

Location Inglewood, California, United States / Los Angeles, California, United States

Business The Walt Disney Company (Corporate)

Date posted Aug. 27, 2026

Job Summary:

Job Summary

The Production Technologies team is responsible for day-to-day Enterprise Technology Services solutions. The team collaborates with production/broadcast teams and creative groups with the guidance from the manager to ensure the broadcast / media engineering workflows are up and functional, manage hardware of control rooms as well as end user devices and provide onsite support for Disney Global Network infrastructure.

The team supports the daily operations of media production, live shows, and broadcast/streaming delivery across multiple distribution channels. The team also gathers new system and network requirements, designs and documents implementation plans, and executes them to meet the evolving technology needs of the studio environment.

This position is critical in supporting on-air productions at Hollywood Park ESPN to ensure seamless operation and support of Disney’s enterprise technology solutions critical to production, broadcast, and creative workflows. This role provides dedicated technology support for knowledge workers and productions. This engineer will take guidance from a manager and senior engineers to provide daily broadcast operation support.

Responsibilities and Duties of the Role

• Provides production/creative workplace support including incident resolutions, change hypercare for production/creative systems

• Provides asset management, patch/upgrade management for production shared machine, software installations/troubleshootingand general Q&A acrossPC, Mac, Smartphones, Tablets, and Peripherals

• Performs infrastructure management / maintenance tasks

• Conference rooms support

• Performs user administrations

• Responds to system/network outages, malfunctions and related technical problems and conduct diagnostic testing, and participate or collaborate with other teams in identifying/resolvingthe problems

• Organizes and executes office moves and asset reallocations

• Performs OS imaging tasks and maintains standards for all platforms for studios

• Performs preventative maintenance on all systems and equipment in order to ensure optimum performance

• Application deployment / management including Creative Cloud

• Event support

• Printer support for Studios & Offices

• On-Air afterhours/weekend support as scheduled*

Basic Qualifications

• Previous experience working as Help Desk/Desktop Support

• Experience with IT Service Management

• General networking and infrastructure knowledge

• Exceptional time management and organizational skills

• Communication skills to interact with both stakeholders and team members

• Strong attention to detail

• Ability to multitask

• Ability to work under pressure

Preferred Qualifications

• CompTIA A+

• Apple Certified Macintosh Technician (ACMT)

• Cisco Certified Technician (CCT)

• Endpoint management experience

• Jamf experience

• Application deployment/packaging

Required Education

Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Additional Information

• *This team and this role support a 24/7 operation

• Candidates must be able and willing to work a flexible schedule based on business needs, including:

  • Night
  • Weekends
  • Holidays

The hiring range for this position in Los Angeles, CA is $73,100 to $98,000.00. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc. , which is part of a business we call The Walt Disney Company (Corporate) .

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Disability Accommodation For Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.