Associate Production Editor - (Open to remote)

Bertelsmann; New York (NY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

A leading healthcare organization is seeking skilled candidates for customer support roles. Join a collaborative environment where you'll make a significant impact on patient care. With opportunities for career advancement, enjoy flexible work arrangements, including remote options. Your expertise in healthcare will be valued as you assist patients and providers by managing inquiries and coordinating care.

Benefits

Competitive salary with potential for bonuses

Flexible work arrangements

Supportive work environment

Career advancement opportunities

Qualifications

• Minimum of 2 years of experience in a healthcare-related role.
• Proficient with electronic medical record systems.
• Knowledge of healthcare regulations and compliance standards.

Responsibilities

• Provide exceptional customer service and support to patients and healthcare providers.
• Process patient information and maintain accurate records.
• Assist with scheduling appointments and managing patient inquiries.

Skills

Communication

Customer Service

EMR systems

Healthcare regulations

Multitasking

Education

Certification in healthcare administration

Tools

Patient scheduling software

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive salary with potential for bonuses
- Opportunity for career advancement and growth within the organization
- Flexible work arrangements, including remote work options
- Supportive and collaborative work environment
- Chance to make a meaningful impact on patient care and satisfaction

What to Expect (Job Responsibilities):
- Provide exceptional customer service and support to patients and healthcare providers
- Process patient information and maintain accurate records
- Assist with scheduling appointments and managing patient inquiries
- Coordinate with healthcare professionals to ensure seamless patient care
- Handle billing and insurance inquiries efficiently

What is Required (Qualifications):
- Minimum of 2 years of experience in a healthcare-related role
- Strong verbal and written communication skills
- Proficiency in using electronic medical record (EMR) systems
- Ability to manage multiple tasks and prioritize effectively
- Knowledge of healthcare regulations and compliance standards

How to Stand Out (Preferred Qualifications):
- Experience with patient scheduling software
- Certification in healthcare administration or a related field
- Bilingual skills in English and another language
- Familiarity with medical terminology
- Previous experience in a fast-paced healthcare setting

#HealthcareServices #CustomerSupport #CareerGrowth #RemoteWork #PatientCare

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