Associate Product Specialist - Brasseler Medical

Henry Schein; Georgia (VT); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in medical equipment manufacturing is seeking an Associate Product Specialist. This entry-level role involves supporting the product management team while ensuring high standards of customer service. The ideal candidate will possess strong analytical and communication skills, with a bachelor’s degree preferred. Join a culture that values integrity and teamwork in the healthcare sector.

Benefits

Medical coverage

401K Plan with Company Match

Generous Time Off

Paid Parental Leave

Educational Benefits

Qualifications

• 2 to 4 years of related professional experience preferred.
• Knowledge of marketing or product customer support practices.

Responsibilities

• Responsible for the data cleanup and maintenance of existing products.
• Support and upkeep the data for the new quoting tool.
• Provide customer product support.

Skills

Analytic skills

Communication skills

Problem solving skills

Project management

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office suite

Job description

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Don’t just work somewhere, join Brasseler and be a valued team member of a world-class health care organization!

Our Culture

Provides a safe and welcoming environment where team members can balance their lives and develop their careers. All people and experiences are valued and respected. Different perspectives are encouraged and lead to better results. This makes us who we are and enables us to be a world-class healthcare organization. All who join us are accountable to this charge.

Our Philosophy

Quality products sold with integrity has been the hallmark of Brasseler USA from the beginning. Brasseler USA’s strong reputation of providing high quality, clinician endorsed and innovative dental and medical instrumentation nationally has spanned over 40 years. We have been offering a full-range of products made in the USA since 1976. Many of our products are manufactured at our headquarters in Savannah, GA.

Explore our career opportunities below to learn more.

Job Overview

The incumbent in this position must be able to function in a rapidly changing environment, take direction well and possess the ability to prioritize and handle multiple projects simultaneously. The incumbent is expected to be an active information gatherer, processing data, opinions and information from multiple sources and communicating key learnings with recommendations to the Product Manager. This role will be supporting customers and field sales team for Revision product order and issue support. Strong analytic, quantitative, planning, communication (both written and verbal) and diplomacy skills are routinely required in order to successfully perform in this position.

Key Responsibilities

• Responsible for the data cleanup and maintenance of existing products.
• Support and upkeep the data for the new quoting tool.
• As directed by the Product Manager, work effectively with multiple internal and external departments (Engineering, MSO, Purchasing, RA/QA and Sales) representing the best needs and interests of the Brasseler Medical product line.
• Cross train with other members of the product management team and share responsibilities while team members are out.
• Ability to update and maintain the ERP system for Brasseler Medical products.
• Prepare for Marketing Manager review and submission of all product initiation, change and discontinuation documentation as well as other misc. control documents at direction of the Product Manager.
• Work with Brasseler and MSO teams to build a scalable loaner program for the revision team and create processes to enter, ship, and track return of loaner equipment
• Responsible for providing invoices to customers/distributers and collecting and processing POs
  
  

Responsible for order entry including working with sales leaders to process orders accurately, shipping initial inventory and replacements, processing damaged returns, shipping demo products for sales reps, shows and labs.

Provide customer product support

• Handle all field sales inquiries in a timely, complete and professional manner. Assist in and/or conduct internal product training as directed by the Product Manager.
  
  

Work Experience

• Basic understanding of industry practices.
• Typically 2 to 4 years of related professional experience.
• Prior project management experience preferred.
• Knowledge of marketing or product customer support practices
  
  

Preferred Education

• Bachelor’s degree or equivalent work experience required.
  
  

Knowledge, Skills & Competencies

• Basic understanding of industry practices.
• Knowledge of Brasseler Medical product portfolio.
• Good independent decision making.
• Basic planning/organizational skills and techniques.
• Good analysis and problem solving skills.
• Good verbal and written communication skills.
• Basic presentation and public speaking skills both internal and external (customer-facing)
• Basic interpersonal skills.
• Must be proficient in project management knowledge & skills.
• Must be proficient in Microsoft Office suite.
• Must be knowledgeable of current Information Technology Hardware and Software.
• Ability to lead and participate in cross-functional team(s).
• Experience in developing marketing and product requirements for hardware and software products and services.
• Knowledge of the medical market preferred.
  
  

Travel / Physical Demands

• Travel typically less than 10%. Office environment.
• Job demands may require long periods of sitting, standing, telephone work, computer work.
• The employee is occasionally required to stand and walk. The employee may be required to lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
  
  

Benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, Generous Time Off, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

• Benefits may vary by location or status.
  
  

Henry Schein is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Medical Equipment Manufacturing

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