Associate Product Manager - Insurance

The Institutes; Malvern (Chester County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) plan with company contribution

Paid time off

Maternity and parental leave

Medical, dental, vision coverage

Onsite fitness center

Walking path

Job summary

The Institutes in Malvern, PA is seeking an Associate Product Manager for Insurance to support design of insurance technology products and serve as a key liaison for enterprise customers. You will gather client feedback, present solutions, and drive product adoption through demos and meetings.

Ideal candidates have experience in risk management or insurance, strong communication and program management skills, and familiarity with Agile methods.

Qualifications

• Experience in risk management or insurance space is preferred.
• Ability to translate client needs into product requirements and roadmaps.
• Strong communication and presentation skills are essential.

Responsibilities

• Serve as primary liaison between RiskStream customers and product strategy.
• Lead customer meetings, product demos, and presentations.
• Maintain a holistic viewpoint across use cases and products and collaborate with stakeholders.

Skills

Client liaison

Public speaking

Agile experience

Requirements gathering

Cross-functional collaboration

Education

Insurance domain knowledge

Tools

Office 365

Visio

Job description

Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world.

Additionally, we understand the importance of work-life balance—in 2026 Philly.com named us a Top Workplace for the eleventh year and USA Today named us a USA Top Workplace for the fourth year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement.

Associate Product Manager

The Associate Product Manager - Insurance is primarily responsible for assisting in the design of insurance technology products; serving as a key point of contact for enterprise customers, understanding their needs, and ensuring their voices are reflected in product development. This role involves regular interaction with clients, presenting solutions, gathering feedback, and building lasting relationships to drive product adoption and satisfaction. In addition to product development, the Associate Product Manager will lead customer meetings, product demos, and presentations, acting as a trusted advisor to both existing and prospective clients. The Associate Product Manager will be responsible for steering product marketing and engagement efforts.

Key additional responsibilities include providing sector-specific insurance industry insight, conducting insurance market research and presenting results; developing reports on insurance sector (personal auto, commercial auto, homeowners, surety bonds, etc.) and specific company trends as it relates to the use cases Risk Stream is working on. The RiskStream Associate Product Manager also works closely with the VP of RiskStream and the Product management team as an insurance industry subject matter expert to study to assist in understanding trends and their impacts.

What You’ll Do:

• Serve as a primary liaison between RiskStream and its customers, ensuring their requirements and feedback are central to product strategy.
• Lead customer meetings, product demos, and presentations to communicate product value and gather insights.
• Maintains a holistic viewpoint across all use cases and products. Leads and /or participates in working groups and works with stakeholders to determine customers'
• Effectively communicates with key stakeholders influencing them to support proposed strategies, process improvements and operational decisions.
• Maintains documentation regarding various projects, processes and provides insight into how insurance companies and processes work for Product Management team in support of designing and developing use cases; answers questions and requests.
• Assesses insurance sector factors by comparing the RiskStream products and roadmap with industry trends and direction.
• Provides industry knowledge via research reports on various sectors of the RiskStream product.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; reviewing new product ideas and/or product or packaging changes based on a study of industry and ecosystem trends.
• Provides source data for product line communications by providing insurance industry elated insight in support of product marketing communication objectives.
• Works with RiskStream leadership to develop product sales strategies that align with industry norms.
• Collaborates with working groups, key technical partner(s), President of RiskStream and Director of Product Operations to understand capacity and report on potential product availability by reviewing and analyzing budget and production schedules.
• Works with Sales to support product-sales and membership discussions.
• Establishes and manages partnerships with external solution providers to enhance product offerings.
• Helps RiskStream attract new members by working closely with RiskStream staff to document industry related benefits.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional development.
• Performs other duties as assigned.

What We’re Looking For:

• Experience and/or working knowledge of the risk management or insurance industry is required.
• Demonstrated ability to understand business problems within the risk management and insurance space and provide detailed research, analysis and perspective to resolve.
• Demonstrated initiative and ability to advance projects and multi-task in a fast-paced environment with competing priorities.
• Strong program management skills and the ability to influence and instill credibility in sponsors and peers by meeting project milestones, deadlines and budget.
• Experience working with Agile software development.
• Must be proficient in Microsoft Office 365 (Word, PowerPoint, Excel, Outlook, SharePoint, Teams, etc.) and Visio required.
• Excellent oral and written communication, and problem solving skills
• Outstanding public-speaking, presentation, and interpersonal skills
• Communication: Exceptional oral and written communication skills and ability to communicate throughout all levels of the organization, both internally and Ability to read, understand and follow oral and written instructions. Ability to present information and respond to questions professionally and effectively, conversationally and in written communications
• Project/Program Management
• Critical and Analytical Thinking: Able to identify, observe, and analyze a problem and data. Thinks objectively and identifies ways to create a solution based on the facts collected. Ability to think strategically and identify problems and logically generate ideas in approaching Possesses the skills to formulate sound business questions and pursue insights.
• Persuasiveness and Negotiation: Able to assess the needs of a target audience while building rapport and focusing on the outcome and benefits. Listens to and counters the concerns of stakeholders while trying to find common ground.
• Technical Knowledge: Demonstrates technical proficiency in areas of responsibility. Ensures the appropriately applied procedures, requirements, regulations, or policies related to specialized areas of expertise in the production of outputs or results.
• Research: Tools, Methodologies, Database
• Initiative: Must be highly self-motivated and direct one’s energies toward the completion of a Able to work both independently and with a team without supervision. Ability to take initiative, identify needs and provide solutions.

The Best Part? The Benefits!

To enforce the importance of work-life balance, employees enjoy excellent benefits, including:

• 401(k) plan with company contribution up to 16%
• Generous time off package that includes paid vacation, personal, sick, and holidays
• Paid maternity and parental leave
• Medical, dental, vision, and prescription coverage
• On our Malvern campus: Free lunch every day when working on campus, onsite fitness center, and a beautiful 1.25-mile walking path!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.