Associate Product Manager

HealthStream; Nashville (TN); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Mission-oriented work

Diverse and inclusive culture

Competitive Compensation & Bonuses

Comprehensive Insurance Plans

Mental and Physical Health Support

Work-from-home flexibility

Fitness Center Reimbursements

Good time off for volunteering

Wellness workshops

Career growth opportunities

Job summary

An established industry player is seeking a passionate Associate Product Manager to join their innovative team. This role offers a unique opportunity to impact the healthcare sector by managing product lifecycles and collaborating across departments. As part of a mission-driven organization, you will champion customer experiences and drive product vision while working in a supportive and flexible environment. With a commitment to innovation and excellence, this company values creativity and offers numerous benefits to ensure employee well-being and growth. Join a team where your contributions truly matter and help shape the future of healthcare.

Qualifications

• 1-2 years in product, business analysis, or related roles.
• Comfortable with technical applications and data-based solutions.

Responsibilities

• Collect and analyze data to enhance customer understanding.
• Lead development teams and manage product enhancements.

Skills

Excellent written communication

Verbal communication skills

Presentation skills

Data analysis

Technical troubleshooting

Education

Bachelor’s degree in related field

Advanced degree (preferred)

Tools

Salesforce

Microsoft Office

Job description

Job Details

Job Location: Nashville/Remote - Nashville, TN

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: Undisclosed

Travel Percentage: Negligible

Job Shift: Day

Job Category: Product Management

Description

Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us
At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and volunteer days. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Associate Product Manager is part of a team responsible for a specific product family and reports to the product management leader. The Associate Product Manager supports and grows products throughout their life cycle, working in a matrix environment across multiple internal departments, interfacing with customers, researching and identifying options to support and improve these product(s). This hands-on role works to define and implement the product family’s vision, assuring measurable attainment of utilization and satisfaction goals, and aligning all activities with HealthStream’s organizational strategy and goals.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Collect and use data effectively to drive a comprehensive understanding of the customer, product and process. Serve as a key subject matter expert and communication leader for products across the company. Lead a shared and accurate understanding of the product via internal training, published documentation, client interaction and execution of product launch processes.
• Champion the customer experience and product vision. Lead one or more development teams through the grooming and sprint planning process, establishing clear priorities and requirements, communicating the roadmap effectively. Field inbound requests for new features, assess impact and viability, then work with development to scope, design, implement and iterate. Conduct analysis on data to proactively identify opportunities. Work with Customer Success and Support to prioritize, plan and resolve key emergent issues and enhancements.
• Provide artifacts, tools and collaterals that help customers understand the value of our products through sales and marketing. Serve as subject matter expert for content in product marketing and positioning.
• Drive greater ecosystem value by creating offerings that are integrated across HealthStream product lines. Assist with researching potential new partnerships and external opportunities where needed. Manage product enhancements with existing partners.

Qualifications

Requirements

• Bachelor’s degree in related field (advanced degree preferred)
• 1-2 years in a product, business analyst, design, development or related role
• Excellent written, verbal, and presentation skills
• Successfully uses technical applications for business purposes (Salesforce, Microsoft)
• Comfort working with users and designing/troubleshooting technical, data-based solutions

Preferred Qualifications

• Software development lifecycle or technology management experience strongly preferred
• Data and research skills preferred
• Clinical or healthcare-related experience preferred
• Plans and executes own activities under supervision, generally with defined goals
• Supports activities for multiple concurrent projects with the appropriate prioritization and focus, escalating for clarification where needed
• Works within a multi-disciplinary and cross-functional team with respect towards others and focused on successfully meeting team goals
• Appropriately influences cross-functional team members without formal authority or management control
• Establishes high level of trust and credibility internally, with business partners, and with customers

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.