Associate Process Manager

2K Vegas; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

2K Games is seeking a QA Lead to guide testing for our evolving game portfolio. You will partner with developers and producers to ensure quality across platforms and workflows, while driving documentation standards and SDLC adherence.

The role emphasizes process improvement, scheduling, and effective communication. You will write clear process docs, maintain Jira/Confluence workflows, and help the team reduce waste while delivering high-quality experiences to players.

Qualifications

• 3+ years in a QA lead or game production role.
• Strong proficiency with Microsoft Office, Google Workspace, Confluence.
• Excellent writing and documentation skills.
• Excellent organizational and time-management skills with keen attention to detail.

Responsibilities

• Assist with process improvement initiatives to increase efficiency, standardization, streamline work, and reduce waste.
• Partner with manager to build schedules, track dependencies and status, ensuring they are maintained and adjusted.
• Assist in writing documentation, process walkthroughs, maintaining SDLC methodologies, and improving departmental processes.
• Contribute to process improvement by standardizing templates and documentation practices in tools like Confluence, Jira, and TestRail from Director’s plan.
• Ability to manage multiple tasks simultaneously and adapt to shifting priorities.
• Interest in developing skills in project management and process improvement.

Skills

QA Lead

Game Production

Documentation

Process Improvement

SDLC Basics

Agile/Scrum

Attention to Detail

Time Management

Communication

Education

Experience in QA Lead or Game Production

Tools

Jira

Confluence

TestRail

MS Project

Google Workspace

MS Office

Job description

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions. 2K is headquartered in Novato, California and is a wholly owned label of Take‑Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need

Supports process improvement and scheduling while driving the creation, standardization, and maintenance of documentation to enhance operational efficiency while building upon foundational skills in project management.

What You’ll Do

• Assist with conducting process improvement initiatives to increase efficiency, standardization, streamline work, and reduce waste.
• Partner with manger to build schedules, track dependencies and status, ensuring they are maintained and adjusted.
• Assist in writing documentation, process walkthroughs, maintaining SDLC methodologies, and improving departmental processes.
• Contribute to process improvement by standardizing templates and documentation practices in tools like Confluence, Jira, and TestRail from Director’s plan.
• Ability to manage multiple tasks simultaneously and adapt to shifting priorities.
• Interest in developing skills in project management and process improvement.

WHAT WILL MAKE YOU A GREAT FIT

• Attention to Detail – ensuring accuracy in documentation, schedules, and process updates.
• Communication (Written & Verbal) – clear documentation, status updates, and collaboration.
• Analytical Thinking – ability to identify inefficiencies, gather feedback, and suggest improvements.
• Adaptability & Flexibility – comfortable with shifting project needs, tools, and priorities.
• Organization & Time Management – ability to prioritize, handle multiple tasks, and adjust to changing priorities.
• Problem‑Solving – contributing to solutions for workflow bottlenecks or process gaps.

Technical/Tool Knowledge

• Project & Task Tracking Tools – basic to intermediate use of Jira (or similar tools like Asana, Trello, MS Project).
• Documentation Tools – Confluence, Google Workspace, MS Office (especially Excel/Word), TestRail (or similar).
• Scheduling & Tracking – understanding task dependencies, timelines, and milestone tracking.
• Workflow/Methodologies – awareness of SDLC, Agile/Scrum, or Waterfall basics.
• Template & Standardization Practices – ability to apply consistency in formatting, process docs, and reporting.

Foundational Knowledge

• Project Management Fundamentals – exposure to PM principles (scope, timeline, resources, risk).
• Change Management Awareness – understanding how process changes affect teams and work output.

Required Qualifications

• 3+ years in a Quality Assurance Lead or Game Production position.
• Strong proficiency with productivity tools (e.g., Microsoft Office, Google Workspace, Confluence) and project management software (e.g., Jira or MS Project).
• Excellent writing and documentation skills.
• Excellent organizational and time-management skills with a keen attention to detail.

Beneficial Qualifications / Nice To Haves

• Excellent understanding of Development and QA process, tools, and practices.
• Experience working in fast‑paced or cross‑functional team environments.
• Familiarity with project management methodologies (Agile, Waterfall, or hybrid).

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.