Associate Portfolio Executive

C.H. Robinson Worldwide; Minneapolis (MN); On-site; USD 26,491 - 52,996; Full time

Benefits offered by this job

401(k) with 6% company matching

Flexible Time Off

Paid parental leave

Charitable Giving Match Program

Job summary

C.H. Robinson Worldwide is hiring an Associate Portfolio Executive in Minneapolis to build and manage a customer portfolio and develop long-term relationships. Leverage AI-powered tools to simplify processes while focusing on sales and growth.

Responsibilities include managing customer interactions, coordinating with partners, and executing pricing strategy. Ideal candidates possess customer engagement experience, negotiation skills, and a commitment to diversity and inclusion.

Qualifications

• 6+ months of customer engagement experience.
• Ability to work in a diverse and inclusive environment.
• High School Diploma or GED required, Bachelor's preferred.

Responsibilities

• Build and grow a customer portfolio by strengthening relationships.
• Coordinate with internal partners to meet customer commitments.
• Quote and price freight effectively based on market insights.

Skills

Customer Engagement Experience

Problem-Solving

Negotiation Skills

Collaboration

Attention to Detail

Education

High School Diploma or GED

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long‑term, trusted relationships. In this role you will leverage AI‑powered tools to simplify quoting, planning, and scheduling—so you can focus on selling, problem‑solving, and growing revenue.

Responsibilities

• Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.
• Re‑engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.
• Own day‑to‑day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.
• Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.
• Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.
• Plan, build, and execute shipments (with AI agent support) aligned to customer expectations.
• Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.
• Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities.
• Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs.
• Operate with urgency and a team‑first mindset by supporting teammates’ customers when needed and contributing in daily/weekly stand‑ups.

Qualifications

Required Qualifications

• High School Diploma or GED.
• Minimum 6 months Customer Engagement Experience internal or external.
• Ability to travel up to 10%.

Preferred Qualifications

• Bachelor’s Degree from an accredited college or university.
• Attention to detail, accuracy, and problem‑solving.
• Demonstrated negotiation, collaboration, and influencing skills.
• Proficient in Microsoft Office Suite.
• Values a diverse and inclusive work environment.

Compensation Range

$19.23 - $38.47. The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Benefits

• Three medical plans (including prescription drug coverage)
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short‑Term and Long‑Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Broad range of career development, networking, and team‑building opportunities

Equal Opportunity Statement

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE/Disabled/Veteran.