Associate PM, Marketing Ops & Automation - Drive Campaigns

StubHub; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Accelerated Growth Environment

Top Tier Compensation Package

Flexible Time Off

Comprehensive Benefits Package

Job summary

StubHub, the world’s leading live-event marketplace, seeks an Associate Product Manager for Marketing Operations & Automation in New York. You will own day-to-day planning and execution of marquee event campaigns, and drive CRM operational improvements to enable scalable campaign execution.

You will collaborate with Marketing, Engineering, Data, Analytics, and Product teams to deliver campaigns on time, identify bottlenecks, and translate pain points into scalable tooling and workflows.

Qualifications

• 2–5+ years of experience in product management, marketing operations, program management, or another highly cross-functional operational role.
• Demonstrated ability to own complex projects involving multiple stakeholders and competing priorities.
• Strong operational instincts with exceptional attention to detail and the ability to execute under tight deadlines.
• Experience working with marketing campaigns, CRM, lifecycle marketing, marketing automation, or customer engagement platforms.
• Ability to think like a product manager by identifying process gaps, defining requirements, and partnering with Engineering to build scalable solutions.
• Strong analytical skills with experience using data to prioritize work, measure outcomes, and inform decisions.
• Excellent written and verbal communication skills with the ability to create clarity in ambiguous environments.
• Comfortable working across technical and non-technical teams and influencing without direct authority.
• Passion for building systems that scale and continuously improve over time.
• Interest in live entertainment, marketplaces, or other fast-moving consumer businesses.

Responsibilities

• Own the operational workflow for high-priority email and push campaigns, coordinating campaign intake, prioritization, execution, QA, approvals, and launch.
• Identify and evaluate marquee event opportunities based on customer relevance, business impact, timing, inventory, and operational feasibility.
• Partner closely with Marketing, Engineering, Product, Data, Analytics, Design, and Partnerships to ensure campaigns are delivered accurately and on time.
• Manage competing priorities across a fast-moving campaign pipeline where high-value opportunities often emerge with little notice.
• Develop a deep understanding of the end-to-end campaign lifecycle and identify recurring operational bottlenecks that limit speed or scale.
• Translate operational pain points into clear product requirements, user stories, process flows, and success metrics for internal tools and workflow improvements.
• Partner with Engineering and Product teams to improve campaign tooling, automation, data flows, and AI-enabled workflows that reduce manual effort and improve execution quality.
• Build scalable operating processes, prioritization frameworks, documentation, and reporting that improve team efficiency and visibility.
• Use data to evaluate campaign performance, measure operational improvements, and prioritize future investments.
• Drive experimentation around new campaign strategies, operational workflows, and automation capabilities to continuously improve execution.

Skills

Product management

Marketing operations

Cross-functional collaboration

Project management

Data analysis

CRM marketing

Campaign automation

Tools

SQL

Job description

StubHub, the world’s leading live-event marketplace, seeks an Associate Product Manager for Marketing Operations & Automation in New York. You will own day-to-day planning and execution of marquee event campaigns, and drive CRM operational improvements to enable scalable campaign execution.

You will collaborate with Marketing, Engineering, Data, Analytics, and Product teams to deliver campaigns on time, identify bottlenecks, and translate pain points into scalable tooling and workflows.