Associate Platform Specialist

ZeroFox; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

A leading cybersecurity firm is looking for an Associate Platform Specialist to join their Public Sector Services team in safeguarding clients from digital threats. You will analyze cyber risks using advanced tools, manage alerts, and ensure timely issue identification, making a significant impact on client security.

Benefits

Generous time off

Comprehensive health benefits

401(k) plan

Community-driven culture

Qualifications

• 1-2 years of experience in data analysis or cybersecurity is required.
• Strong analytical abilities for interpreting data and trends.
• Experience with SaaS, social media, or cybersecurity products is advantageous.

Responsibilities

• Monitor and analyze social media for risks related to customers.
• Identify and document impersonations of executives on social media.
• Communicate emerging trends and risks to stakeholders.

Skills

Attention to detail

Analytical skills

Communication

Interpersonal skills

Job description

This range is provided by ZeroFox. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $50,000.00/yr

As an Associate Platform Specialist at ZeroFox, you will be an integral member of the Public Sector Services team, dedicated to safeguarding our customers from digital threats. In this role, you will utilize our cutting-edge platform to conduct comprehensive analyses of cyber risks and support the Public Sector team in maintaining the safety and security of our clients. Your responsibilities will include researching potential risks, managing alerts, and ensuring the timely identification of issues that could impact our customers.

Key Responsibilities:

• Monitor and analyze social media platforms for risks related to our customers
• Identify and document impersonations of ZeroFox customers' Executives and Brands across major social media networks
• Validate reported impersonations with existing alerts to ensure data accuracy and integrity
• Produce precise alerts within the ZeroFox platform in accordance with customer specifications
• Triage and categorize alerts using established workflows to facilitate effective response
• Utilize a comprehensive terms list to evaluate findings and identify significant trends
• Communicate new trends and behavioral patterns to internal stakeholders effectively
• Conduct extensive research on customer Executives and Brands to better understand their digital security needs
  
  
  

Requirements

• Strong attention to detail and accuracy in data management
• 1-2 years of experience in data analysis, cybersecurity, or a related area
• Must be US-based in compliance with customer contract stipulations
• Ability to communicate complex information effectively in simple terms
• Remote work capability with preference for US-based employees
• Experience within DOD or Federal Civilian sectors is a plus
• Familiarity with major social networks and awareness of emerging platforms
• Excellent research and analytical skills
• Strong interpersonal skills and capacity for teamwork
• Previous experience with SaaS, cybersecurity, or social media products is advantageous
• Background in Customer Success or similar roles is preferred
• Strong analytical abilities for interpreting data and trends
  
  
  

Benefits

• Total annual compensation range $40,000-$50,000
• Community-driven culture with employee events
• Generous time off
• Comprehensive health benefits & 401(k) plan
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
  
  
  

About ZeroFox

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core - we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It's a great time to join us in the Fox Den - with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we're growing like never before. If you're looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity, Diversity & Inclusion

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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